Tech Manager, AI
Zapay
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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Tech Stack
About the role
- Lead the Platform Engineering and Developer Experience agenda as a top priority for the tribe, creating the foundation for sustainable product scaling.
- Structure and evolve an Internal Developer Platform (IDP) with self-service capabilities for creating services, environments, templates and golden paths.
- Reduce friction in the development lifecycle (build, testing, deployment, rollback, documentation and onboarding), increasing squads' autonomy.
- Define and track productivity and delivery quality metrics (lead time, deployment frequency, change failure rate and MTTR), turning data into continuous improvement.
- Define and evolve the tribe's technical strategy, connecting engineering decisions to business impact.
- Ensure a high-performance environment with psychological safety, frequent feedback, effective rituals and continuous improvement.
- Increase speed with quality by evolving delivery practices, testing, observability and automation.
- Orchestrate the resolution of complex technical problems and reduce the frequency/impact of critical incidents.
- Guide prioritization of initiatives based on OKRs and KPIs, aligning technical effort to value creation.
- Establish security and compliance guardrails within the delivery flow without compromising velocity.
- Actively participate in architecture and software design decisions, contributing to technical documentation and sustainable standards.
- Strengthen a scalable, resilient, and user-centered distributed architecture.
Requirements
- Mandatory qualifications:
- Consistent experience in leading and managing engineering teams in a startup or high-velocity environment.
- Proven track record working with cross-functional teams to build digital products.
- Hands-on experience leading Platform Engineering and Developer Experience initiatives that delivered real productivity gains.
- People management experience: 1:1s, career development, feedback culture and building leadership.
- Experience evolving team processes: agile methods, development lifecycle, quality and operations.
- Ability to define and operate engineering metrics (such as DORA), using indicators for prioritization and continuous improvement.
- Ability to balance strategic vision and execution while maintaining focus on impact, quality and predictability.
- Hands-on profile when needed, with sufficient technical depth to support critical decisions.
- Nice to have (not mandatory):
- Previous experience as an individual technical contributor in complex environments.
- Experience building and tracking technical OKRs.
- Experience with cloud platforms (AWS, GCP or similar), containers and orchestration (such as Kubernetes).
- Led AI-driven productivity programs in the SDLC with responsible adoption (quality, security, cost and governance).
- Experience using AI to accelerate PR review, generate/refine tests, produce technical documentation and support incident response.
Benefits
- Health Insurance (SulAmérica)
- Dental Insurance (Bradesco)
- Wellhub (formerly Gympass) – with coverage extended to up to 3 dependents
- 24/7 Telemedicine – online video consultations available every day of the week
- Waiver of the SEM PARAR monthly fee – for 1 vehicle on the Tag Imparável plan
- Meal Allowance or Food Voucher – you choose the best option:
- Meal voucher for supermarket purchases (VA)
- Food voucher for everyday restaurant use (VR)
- Birthday day-off (personal and company)
- Program for supporting pregnant employees and extended paternity leave
- Life Insurance
- Childcare Assistance
- Allowance for dependents with disabilities (PCD)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Platform EngineeringDeveloper Experienceagile methodsengineering metricsDORAcloud platformscontainersKubernetesAI-driven productivitytechnical documentation
Soft Skills
people managementfeedback culturecareer developmentstrategic visionexecution focuscross-functional collaborationpsychological safetycontinuous improvementprioritizationleadership