Zapay

Manager

• Lead the Platform Engineering and Developer Experience agenda as a top priority for the tribe, creating the foundation for sustainable product scaling.
• Structure and evolve an Internal Developer Platform (IDP) with self-service capabilities for creating services, environments, templates and golden paths.
• Reduce friction in the development lifecycle (build, testing, deployment, rollback, documentation and onboarding), increasing squads' autonomy.
• Define and track productivity and delivery quality metrics (lead time, deployment frequency, change failure rate and MTTR), turning data into continuous improvement.
• Define and evolve the tribe's technical strategy, connecting engineering decisions to business impact.
• Ensure a high-performance environment with psychological safety, frequent feedback, effective rituals and continuous improvement.
• Increase speed with quality by evolving delivery practices, testing, observability and automation.
• Orchestrate the resolution of complex technical problems and reduce the frequency/impact of critical incidents.
• Guide prioritization of initiatives based on OKRs and KPIs, aligning technical effort to value creation.
• Establish security and compliance guardrails within the delivery flow without compromising velocity.
• Actively participate in architecture and software design decisions, contributing to technical documentation and sustainable standards.
• Strengthen a scalable, resilient, and user-centered distributed architecture.

Tech Manager, AI