Zak Designs

Account Manager

• Maintain existing business relationships, focusing on business growth year over year
• Gain a deep understanding of customer needs and priorities within various categories.
• Develop sales/account plans to meet customer objectives while operating within Zak Designs' initiatives and guidelines.
• Maintain and build offline planning to understand event ROI, net sales, and profitability.
• Assist in building iterations (seasonal/POG) of customer-specific category planograms
• Manage the customer P&L (where applicable) and set clear financial targets to hit for the customer/categories.
• Market visits and regular store walks must be completed to ensure retail execution and excellence on the shelf.
• Maintain communication with internal supply chain/customer solutions stakeholders and customer supply chain contacts
• Continuous communication of customer needs to internal stakeholders and collaboration with customers and internal teams on joint business plans
• Take the initiative and pursue opportunities to gain distribution on new products and improve product exposure.
• Work closely with the Sales Analyst to collect NPD and customer-based data; run correlation analysis to better understand which levers drive growth and identify opportunities.
• Preparation for scheduled customer business reviews.
• Provide key inputs for forecasting and analytics teams – own the sales trend!

Senior Account Manager