Zaelab

Digital Consultant, Salesforce

Zaelab

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Partner with clients to understand business requirements and translate them into Salesforce-based solutions
  • Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce
  • Lead or support Salesforce implementations, enhancements, and system integrations
  • Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes
  • Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning
  • Support user adoption through documentation, training, and change management activities
  • Ensure solution quality, scalability, and alignment with client goals

Requirements

  • Salesforce Platform Fundamentals: Strong understanding of Salesforce CRM architecture, standard and custom data models, security model (profiles, roles, permission sets), and declarative automation tools including Flows and Process Builder.
  • Programming Languages: Proficient in Apex for business logic and triggers, JavaScript for front-end development, Visualforce for custom UI where applicable, and SOQL for efficient data querying.
  • Lightning Web Components (LWC): Hands-on experience building scalable, responsive, and reusable UI components using modern Salesforce Lightning frameworks.
  • APIs & Integrations: Experience integrating Salesforce with external systems using REST and SOAP APIs, including middleware solutions such as MuleSoft.
  • Object-Oriented Programming (OOP): Strong grasp of OOP concepts including inheritance, polymorphism, encapsulation, and abstraction, applied within Apex and JavaScript development.
  • Database Knowledge: Solid understanding of relational database concepts, data normalization, and SQL, with practical application in Salesforce data architecture.
  • DevOps & Deployment: Familiarity with CI/CD pipelines, Git-based version control, and Salesforce deployment tools (change sets, SFDX, or similar).
  • Testing & Quality Assurance: Ability to write effective Apex unit tests, ensure code coverage, and follow best practices for test-driven development.
  • Desirable Qualifications:
  • Salesforce Platform Developer I (PD1) certification
  • Experience:
  • Bachelor’s degree in Business Administration, Computer Science, or a related field
  • 3+ years of experience as a Business Analyst, Consultant, or similar role in a B2B environment
  • Strong understanding of B2B business processes and digital commerce solutions
  • Proficient in Salesforce capabilities, including setup and configuration, order management, and integrations.
  • Excellent written and verbal communication skills, with the ability to clearly present complex concepts
  • Strong analytical and problem-solving skills
  • Experience working cross-functionally and leading business process mapping sessions
Benefits
  • Unlimited Vacation/PTO
  • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce CRM architectureApexJavaScriptVisualforceSOQLLightning Web Components (LWC)REST APIsSOAP APIsObject-Oriented Programming (OOP)SQL
Soft Skills
communication skillsanalytical skillsproblem-solving skillscollaborationleadershipchange managementuser adoption supportstrategic guidance
Certifications
Salesforce Platform Developer I (PD1)Bachelor’s degree in Business AdministrationBachelor’s degree in Computer Science