Yum! Center for Global Franchise Excellence

Associate Manager, Consumer Insights

Yum! Center for Global Franchise Excellence

full-time

Posted on:

Location Type: Hybrid

Location: PlanoTexasUnited States

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Salary

💰 $99,200 - $105,030 per year

About the role

  • Supports the development of consumer learning plans beginning at the innovation phase; able to distill business questions into actionable research recommendations.
  • Manages vendor relationships and partners with external suppliers to deliver consumer insights and growth recommendations.
  • Supports competitive and market intel work by leveraging syndicated data sources such as Circana, IRI, Nielsen, etc. as needed.
  • Leverages syndicated data, DIY research platforms, and qualitative & quantitative methodologies to right-size learning plans according to business needs.
  • Creates clear and compelling presentations that bring insights and innovation selling stories to life; presents to multi-functional partners, franchise organizations, and leadership teams.

Requirements

  • Bachelor’s Degree with 3+ years of consumer insights experience, ideally in CPG or QSR.
  • Familiarity with DIY research tools (e.g., Qualtrics, Zappi, Suzy).
  • Solid understanding of research principles, questionnaire design, and basic analytical skills.
  • Ability to synthesize syndicated and primary research into clear, fact-based stories.
  • Strong interpersonal and collaboration skills within a matrixed organization.
  • Process-oriented with the ability to manage multiple projects in a fast-paced environment.
  • Detail-oriented, self-motivated, and able to take initiative with minimal supervision.
  • Demonstrates Pizza Hut’s culture values and builds strong, inclusive working relationships.
  • Proficient in leveraging Circana and analyzing syndicated data.
  • Familiarity with competitive or category analysis techniques.
  • Experience crafting executive-ready presentations and translating complex data into narratives.
  • Curiosity, creativity, and a demonstrated passion for consumer behavior.
  • Based in or willing to relocate to the DFW area.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consumer insightssyndicated data analysisquestionnaire designanalytical skillscompetitive analysisqualitative researchquantitative researchpresentation skillsdata synthesisproject management
Soft Skills
interpersonal skillscollaborationdetail-orientedself-motivatedinitiativecuriositycreativityprocess-orientedcommunicationrelationship building