YPO

Leadership Services Program Manager

YPO

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

PMP

About the role

  • The purpose of this position is to partner with the Committee/Council Leads and Committee Chairs to support committee strategy planning and yearly activities
  • Responsible for the implementation of planning process for the efficient execution of the yearly committee cycle
  • Manages all components of virtual and in-person committee and council meetings
  • Cultivates relationships with diverse YPO members, management associates, and external resources
  • Facilitates the global and role-specific onboarding process for committee/council members
  • Ensures flawless execution of committee activities on site at the in-person bi-annual leadership meetings
  • Oversees, and updates committee/council communication channels
  • Supports elections processes and executes nominating committee meetings for Board committees, Councils, and Network executive committees
  • Fosters compliance and perpetuates alignment to all facets of YPO’s published Policies & Procedures, Code of Conduct, Core Principles, overall values, and applicable by-laws
  • Ensures professional quality standards by developing and improving processes to support the fulfillment of goals and strategic implementation.
  • Identifies trends, collaborations, and other opportunities related to governance

Requirements

  • Minimum 5 years’ experience in professional services and/or event planning environments with multiple senior-level stakeholder groups globally
  • Proven customer service experience in a high-touch environment where responsible for identifying and implementing alternative solutions and resolving issues in a timely manner
  • Membership or association experience preferred, with an understanding of governance structures, committees and consensus management
  • Proven administrative skills
  • Prefer corporate executive level of administrative experience
  • Experience working in a virtual work environment preferred
  • Relevant bachelors university degree or equivalent experience required
  • Proficient in Microsoft Office Suite and database management systems, preferably CRM
  • PMP or CMP certifications preferred
  • Proficient with virtual video conferencing platforms such as Zoom
  • Must be fluent in English, written and verbal
Benefits
  • Flexible and/or extended hours as needed to accommodate members and team members in multiple time zones
  • Willingness to travel, domestically and internationally, approximately 5-7 times per year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningadministrative skillsdatabase managementCRMgovernance structuresconsensus managementstrategic implementationcustomer service
Soft Skills
relationship buildingcommunicationproblem solvingorganizational skillscollaborationleadership
Certifications
PMPCMP