Youx Group

Designer

• Lead qualitative and quantitative research to map user pains, opportunities and behaviors;
• Structure and conduct customer journey mapping, identifying pain points and opportunities for innovation;
• Create and validate personas and scenarios based on data, ensuring actionable insights for service design;
• Develop prototypes and test service solutions to validate hypotheses and improve the customer experience;
• Plan and facilitate collaborative workshops with clients, internal teams and stakeholders;
• Actively collaborate with areas such as UX, Product, Business and IT to implement viable solutions aligned with YouX's strategy;
• Create service design guidelines and standards to ensure consistency and scalability in deliverables;
• Monitor service metrics and performance indicators, proposing adjustments for continuous optimization;
• Manage and organize project artifacts, ensuring accessible and well-structured documentation;
• Keep up with market trends and innovations to improve approaches and techniques used in service design.

Mid-level Service Designer

Backend Engineer

• Desenvolver e manter interfaces de usuário utilizando as tecnologias mais recentes de Back-End;
• Otimizar aplicações para garantir máxima velocidade e escalabilidade;
• Participar ativamente do ciclo de vida de desenvolvimento de software, desde a concepção até a implantação;
• Contribuir para a melhoria contínua dos nossos processos e padrões de desenvolvimento.

Desenvolvedora Back-End Sênior

Frontend Engineer

• Develop and maintain user interfaces using the latest Front-End technologies;
• Work closely with design and back-end teams to ensure seamless integration across systems;
• Convert wireframes and prototypes into high-quality, pixel-perfect, responsive code;
• Optimize applications to ensure maximum performance and scalability;
• Actively participate in the software development lifecycle from conception to deployment;
• Contribute to continuous improvement of our development processes and standards;
• Perform testing and debugging to ensure application stability and functionality.

Senior Front-End Developer

Desenvolvedora Back-End Pleno

• Develop and maintain user interfaces using the latest Front-End technologies;
• Work closely with design and back-end teams to ensure seamless integration between systems;
• Convert wireframes and prototypes into high-quality, pixel-perfect, responsive code;
• Optimize applications to ensure maximum speed and scalability;
• Actively participate in the software development lifecycle, from conception to deployment;
• Contribute to the continuous improvement of our development processes and standards;
• Perform testing and debugging to ensure application stability and functionality.

Mid-level Front-End Developer

Analyst

• Develop automated software tests, covering unit, integration and end-to-end tests by creating scripts that simulate user interactions with the application without manual intervention to quickly and efficiently detect regressions and defects, contributing to faster and more agile software delivery.
• Train, upskill and mentor the Software Quality Analysts team in manual and automated testing, new tools and agile methodologies to ensure continuous learning and technical excellence.
• Lead and execute complex software tests using appropriate tools and methods to identify defects and ensure the final product meets requirements and quality standards.
• Create detailed test scenarios, defining conditions, actions and expected results for each test to find defects and ensure software quality.
• Document test scenarios with step-by-step instructions so they can be precisely replicated and verified.
• Analyze project documentation, such as requirements and design, to understand system goals and use cases and define the most appropriate test strategy.
• Prepare the test plan based on project requirements, defining objectives, scenarios, priorities and schedule to ensure complete and efficient testing of the software.
• Analyze test results and document identified defects with details and priority to assist the development team in making corrections.
• Review and re-test after fixes to verify that reported defects have been resolved and that no other part of the system was impacted.
• Prepare clear and organized user manuals to provide necessary information to users.
• Stay up to date with trends and innovations in software testing, including tools, methodologies and standards, to apply best practices.

Senior Software Quality Analyst

• Lead the definition of the technical vision and requirements strategy for highly complex products, anticipating risks and systemic dependencies
• Define and oversee documentation standards, analysis processes, and quality criteria for the company’s entire requirements function
• Act as a strategic consultant to clients, proposing technical solutions that optimize investment and ensure product scalability
• Manage expectations of senior stakeholders, mediating technical and business conflicts to ensure project progress
• Review and validate work performed by other team members, ensuring compliance with established standards of excellence
• Guide and enable the team through mentoring and training, disseminating best practices in requirements engineering and agile methodologies
• Produce strategic artifacts such as technical roadmaps, integration specifications, and information architecture
• Keep Management informed about the technical health of projects, proposing preventive actions to ensure on-time and on-budget deliveries
• Perform other professional activities inherent to the role as directed by the immediate supervisor.