General Manager
Youth Enrichment Brands
full-time
Posted on:
Location Type: Office
Location: Gilbert • Arizona • United States
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Salary
💰 $65,000 - $75,000 per year
About the role
- Lead a diverse team and manage 4-wall swim school operations.
- Increase sales through enrollment while ensuring profitability.
- Oversee expanding aquatics programs and ensure a safe, clean environment.
- Deliver a world-class customer experience and engage the local community effectively.
- Manage class scheduling and staffing levels to meet business demands.
- Ensure operations comply with safety standards and regulations.
- Promote a safety culture and execute quality assurance standards.
- Leverage financial data to execute strategies for revenue and profitability.
- Monitor expenses while balancing brand standards and financial outcomes.
- Manage recruitment, onboarding, and staff retention initiatives.
- Provide ongoing training and development for team members.
Requirements
- 3-5 years of management experience leading large teams. (30+ employees)
- High school diploma or equivalent required; a bachelor’s degree in recreation, sports management, business administration, or a related field is preferred.
- Strong written and verbal communication skills.
- Ability to multi-task in a fast-paced environment while being agile and taking initiative.
- Strong critical thinking skills and proactive approach to problem-solving.
- Must be able to lift 30 lbs. and be on your feet for long periods.
- CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided)
- Lifeguard and Certified Pool Operator certifications preferred.
- Aquatics management or swim instruction experience is a plus.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
management experienceclass schedulingstaffing levelsfinancial data analysisrevenue strategiesprofitability strategiesquality assuranceaquatics managementswim instruction
Soft Skills
leadershipcustomer experiencecommunity engagementmulti-taskingagilityinitiativecritical thinkingproblem-solvingtraining and development
Certifications
CPRFirst AidAEDLifeguardCertified Pool Operator