Youth Enrichment Brands

General Manager

Youth Enrichment Brands

full-time

Posted on:

Location Type: Office

Location: West Warwick • Rhode Island • 🇺🇸 United States

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Salary

💰 $60,000 - $70,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability.
  • Oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively.
  • Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law.
  • Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability.
  • Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession.
  • Deliver a world-class customer experience, leveraging Net Promoter Score (NPS) to measure effectiveness and adjust where needed.
  • Develop and implement a local marketing strategy to promote the school’s programs and ensure continuous growth and community involvement.

Requirements

  • 3-5 years of management experience leading large teams. (30+ employees)
  • High school diploma or equivalent required; a bachelor’s degree in recreation, sports management, business administration, or a related field is preferred.
  • Strong written and verbal communication skills.
  • Ability to multi-task in a fast-paced environment while being agile and taking initiative.
  • Strong critical thinking skills and proactive approach to problem-solving.
  • Must be able to lift 30 lbs. and be on your feet for long periods.
  • CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided)
  • Lifeguard and Certified Pool Operator certifications preferred.
  • Aquatics management or swim instruction experience is a plus.
Benefits
  • Paid Training
  • Daily Pay available
  • SafeSplash® Brands Curriculum Certification
  • Bonuses Opportunities
  • Flexible Hours
  • Free Swim Lessons for immediate family of employees
  • Career Growth
  • Health Insurance
  • Paid-Time Off
  • 401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
management experienceaquatics managementswim instructionfinancial data analysislocal marketing strategycustomer experience measurementrecruitmentonboardingsuccession planningproblem-solving
Soft skills
communication skillsmulti-taskingagilityinitiativecritical thinkingproactive approachteam leadershipcustomer engagementcommunity involvementadaptability
Certifications
CPRFirst AidAEDLifeguardCertified Pool Operator