Software Asset Manager
Your Remote Assistant
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Tech Stack
About the role
- Define and document software (and potentially hardware) asset management processes.
- Design and create process workflows and supporting documentation.
- Gather and load software metadata into system tools.
- Write and execute user acceptance testing (UAT) plans.
- Develop and deliver communications and training plans.
- Transition project output to operational run teams as needed.
- Execute or provide oversight for SAM and HAM (Hardware Asset Management) processes.
- Manage IT assets that support service delivery, including software, licenses, keys, and contracts.
- Maintain accurate and reliable asset information in inventory and asset management systems.
- Ensure compliance with internal processes, financial guidelines, and audit requirements.
- Implement and enhance process controls and performance monitoring metrics.
- Create reports and dashboards that provide visibility at the operational and governance level.
- Lead reconciliation of owned, installed, and recorded software assets.
- Oversee asset lifecycle from request through retirement using approval-based controls.
- Negotiate and manage software/hardware renewals and subscriptions.
- Monitor and optimize software spending, license usage, and entitlements.
- Support legal and financial risk mitigation in vendor contracts and asset use.
- Administer service asset and configuration management (SACM) control processes.
- Collaborate cross-functionally to manage requests, issues, and audits.
- Provide leadership in managing vendor relationships, guiding staff, or driving improvement initiatives.
- Support internal and external audits as required.
Requirements
- 6–10 years of experience with a strong focus on software asset management, service asset & configuration management (SACM), and IT service management processes.
- Proven expertise with tools such as ServiceNow, SharePoint, Microsoft Project, and MS Office.
- Bachelor’s degree in a related field or equivalent work experience.
- Advanced knowledge in software licensing, contract management, asset lifecycle management, and financial controls.
- Demonstrated ability to define, execute, and optimize business-critical IT processes with minimal supervision.
- Strong collaboration and mentoring skills
- Effective time and workload management
- Strong organizational and planning abilities
- Proactive, professional, and eager to learn
- Willingness to work U.S. business hours
Benefits
- Full-time, permanent work-from-home position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software asset managementhardware asset managementuser acceptance testingprocess controlsperformance monitoring metricslicense managementcontract managementasset lifecycle managementfinancial controlsreporting and dashboard creation
Soft Skills
collaborationmentoringtime managementworkload managementorganizational skillsplanning abilitiesproactive attitudeprofessionalismeagerness to learnleadership