Your Remote Assistant

Full-stack Engineer

• Assist in designing various software components, applications, and services
• Participate in 2-week Scrum sprints
• Collaborate with internal and external stakeholders to translate business requirements into development tasks
• Communicate effectively through clear written and verbal communication
• Follow Agile/Scrum practices including task estimation, technical design, development, code reviews, testing, and defect resolution
• Develop high-quality software using our full technology stack (React, TypeScript, Python, Postgres)
• Build accessible web components using HTML, CSS, and React
• Leverage documentation to build or extend software integrations
• Write and maintain documentation, unit tests, and integration tests for all code changes
• Review code through regular pull request reviews
• Propose process and system improvements
• Collaborate on technical specs and documentation
• Work with QA Engineers on testing plans
• Partner with Product and Design teams to translate UI mockups into intuitive user interfaces
• Coordinate with QA to ensure features meet functional requirements

Software Engineer

Manager

• Define and document software (and potentially hardware) asset management processes.
• Design and create process workflows and supporting documentation.
• Gather and load software metadata into system tools.
• Write and execute user acceptance testing (UAT) plans.
• Develop and deliver communications and training plans.
• Transition project output to operational run teams as needed.
• Execute or provide oversight for SAM and HAM (Hardware Asset Management) processes.
• Manage IT assets that support service delivery, including software, licenses, keys, and contracts.
• Maintain accurate and reliable asset information in inventory and asset management systems.
• Ensure compliance with internal processes, financial guidelines, and audit requirements.
• Implement and enhance process controls and performance monitoring metrics.
• Create reports and dashboards that provide visibility at the operational and governance level.
• Lead reconciliation of owned, installed, and recorded software assets.
• Oversee asset lifecycle from request through retirement using approval-based controls.
• Negotiate and manage software/hardware renewals and subscriptions.
• Monitor and optimize software spending, license usage, and entitlements.
• Support legal and financial risk mitigation in vendor contracts and asset use.
• Administer service asset and configuration management (SACM) control processes.
• Collaborate cross-functionally to manage requests, issues, and audits.
• Provide leadership in managing vendor relationships, guiding staff, or driving improvement initiatives.
• Support internal and external audits as required.

Software Asset Manager

Executive Assistant

• Provide general administrative support to clients
• Assist with customer service inquiries and support
• Administrative tasks associated with being a registered nurse, if applicable

Software Engineer

Software Asset Manager

Virtual Assistant