HR Operations Advisor
YouGov
full-time
Posted on:
Location Type: Hybrid
Location: Milano • Italy
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About the role
- Provide end-to-end HR operational support to employees and managers, ensuring compliance with local labour laws and collective bargaining agreements (CBA).
- Possess a track record of successfully delivering employee life cycle activities across Italy, ensuring compliance with local labour regulations.
- Onboarding new starters, managing all employee-related changes, providing advice and administering family leave policies, and overseeing the termination process.
- Respond to employee queries regarding HR policies, procedures, benefits, and local practices, escalating as needed while keeping employees informed.
- Partner closely with Finance and external payroll vendors in Italy to support monthly payroll administration.
- Maintain employee files and documentation in compliance with local data protection requirements and employment law across all three countries.
- Administer local benefits, ensuring employees understand and maximise their entitlements.
- Manage leave cases including sickness, maternity/paternity, parental leave, and other statutory or company specific absences.
- Process voluntary and involuntary terminations, prepare compliant exit documentation, and ensure smooth offboarding per country specific regulations.
- Support regional annual processes such as promotions, salary reviews, and benefits renewals.
- Utilize Workday as the HRIS for employee data management, payroll reporting and generate reports.
Requirements
- Hands-on experience in HR Operations, specifically supporting Italy.
- Strong knowledge of local and other European countries labour law.
- Practical experience using Workday as a core HR Information System (HRIS).
- Fluent Italian and English language skills (written and spoken) are required.
- Ability to multitask, prioritise and perform well under pressure to meet deadlines.
- Must be hands on with great stakeholder management skills.
- Degree in HR or similar qualification would be an advantage.
- Proficiency in other European languages and previous experience working in other European countries would be considered an advantage.
- CBA or Union environment experience is ideal.
- Experience of working with Jira would be considered an advantage.
Benefits
- Competitive salary
- Flexible working options
- Opportunities for professional development
- Supportive and inclusive work environment
- Career progression opportunities
- Access to training and learning resources
- Collaborative and innovative culture
- Country-specific benefits can be shared during the interview process.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationsemployee life cycle activitieslocal labour lawonboardingemployee documentationleave managementtermination processpayroll administrationCBAdata protection compliance
Soft Skills
multitaskingprioritizationstakeholder managementcommunicationproblem-solvingadaptabilityattention to detailtime managementteam collaborationcustomer service
Certifications
degree in HRHR certification