Advanced Admin & Coordination
Calendar management for managers or team leads
Event, travel, and logistics coordination when needed
Act as a point of contact between leadership, teams, and partners
Manage internal documentation and operational records
Client Engagement & Lead Support
Connect with prospective clients and spark meaningful conversations
Schedule discovery calls and consultations for Sales Representatives
Maintain clean, organized call logs and follow-up notes in GoHighLevel (GHL)
Use LinkedIn (Sales Navigator / Helper) to research, engage, and nurture leads
Share insights on common questions, objections, and conversation patterns
Support outreach and lead engagement through CRM and automation tools
Reconnect with unreachable or cold leads through structured outreach
Operations & Process Ownership
Maintain up-to-date process documentation for cross-team use
Identify inefficiencies and recommend operational improvements
Ensure processes are followed and refined as the business scales
Project & Workflow Management
Track recurring tasks, projects, and deliverables across teams
Own timelines, follow-ups, and reporting loops
Coordinate with internal teams, vendors, and external partners
Support incident management, ticketing, and internal operations
Data, Reporting & Quality Assurance
Maintain dashboards, trackers, and KPI reports
Perform data QA, reconciliation, and back-office checks
Generate operational reports using Google Sheets or Excel
Ensure accuracy of records, budgets, billing, and internal databases
Technical & Tool Proficiency
Intermediate to advanced Google Sheets / Excel Formulas, pivot tables, conditional formatting
Experience with tools such as: CRMs (HubSpot, GoHighLevel, or similar)
Accounting/Billing tools (Xero or equivalent)
Ticketing systems (Zendesk, Intercom, or similar)
Project tools (Notion, ClickUp, Airtable)
Comfortable managing databases, dashboards, and trackers
Working knowledge of LinkedIn and GoHighLevel (GHL)

Requirements

Bachelor’s degree in Business, Management, HR, or related field
1–2 years of experience in EA, operations, or client engagement roles
Highly organized, detail-oriented, and proactive
Excellent communication and professional presence
Familiarity with CRMs, dialers, or calling tools (Salesforce, 3CX, or similar)
Working knowledge of GoHighLevel (GHL) and LinkedIn outreach tools

Benefits

100% Work-from-Home Setup
HMO Coverage for your health and peace of mind
Work-Life Balance & Leave Privileges
Weekends Off (Saturday & Sunday)
PTO Conversion to Cash
13th Month Pay — and many more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

calendar managementevent coordinationlogistics coordinationdata QAreportingGoogle SheetsExcelCRMproject managementlead engagement

Soft Skills

highly organizeddetail-orientedproactiveexcellent communicationprofessional presence

Certifications

Bachelor’s degree in BusinessBachelor’s degree in ManagementBachelor’s degree in HR