Customer Success Strategy – Operations Manager
Canary Technologies
SQL
Client Success Associate
YipitData
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
JuniorMid-Level
About the role
- Identify meaningful engagement opportunities to help clients get the most value out of our products
- Drive value for clients from our research and data products
- Become a trusted resource for our clients
- Identify and activate new users on existing accounts
- Identify and/or nurture upsell opportunities
- Advocate for client needs cross-departmentally
- Develop sales and account management skills that will make you a core contributor of the revenue team with significant growth opportunity into a sales role at the company
Requirements
- Minimum 2 years of relevant experience in Sales / Business Development
- Thrive in fast-paced, dynamic environments
- Resourceful and excited to learn
- Energized by contributing to the future of data-driven investment research
- Understanding the needs of investment professionals
- Eager to think strategically about growing revenue through proactive client interactions
- Ability to communicate complex ideas to a wide range of audiences
- Creative and empathetic in building consensus across multiple stakeholders
- Master of judgment when handling a wide variety of client situations and communications
Benefits
- Flexible work hours
- Flexible vacation
- Generous 401K match
- Parental leave
- Team events
- Wellness budget
- Learning reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationstrategic thinkingcreativityempathyjudgmentresourcefulnessclient engagementaccount managementsales skillscollaboration
