Yes Energy

Software Engineer

• Define, strategize, and execute the roadmap with the engineering leadership team to improve our processes and provide an outstanding Developer Experience for our Engineers.
• Lead, mentor, and grow the engineering manager and technical leads so that they can develop their careers as they build high-quality technologies across our application stack.
• Ensure strong collaboration across distributed or cross-functional teams.
• Drive the design, integration, and delivery of Bid-to-Bill solutions to support front-to-back energy market workflows, ensuring seamless alignment between trading, settlement, compliance, and reporting processes.
• Champion a culture of learning, continuous improvement, and psychological safety.
• Collaborate with the Agile Software Development teams and client subject matter experts to ensure the successful delivery of software projects.
• Forecast staffing and resource needs to meet business demands. Develop and grow the Engineering Team by recruiting, hiring, and retaining curious and driven Engineers who delight in solving our customers’ problems.
• Oversee the delivery of scalable, secure, and reliable software systems.
• Establish and monitor KPIs for quality, velocity, and operational excellence.
• Promote best practices in software architecture, design, and testing.
• Ensure adherence to security, compliance, and data protection standards.
• Stay current with emerging technologies to inform strategic decisions.

Director of Engineering

Implementation Specialist

• Lead, coach, and develop a team of Implementation Specialists and Business Analysts.
• Manage team capacity, project assignments, and resource allocation.
• Oversee multiple concurrent customer implementations from discovery through go-live.
• Ensure projects are delivered on time, within scope, and aligned with customer requirements.
• Serve as the executive point of contact for strategic customer implementations.
• Monitor implementation KPIs including utilization, project delivery, customer satisfaction, and quality.

Implementation Specialist Manager

Customer Support

• Act as a front-line expert for external users and internal teams, resolving complex technical issues and data inquiries.
• Consult with users to identify and implement the most efficient ways to use our tools for their specific needs.
• Utilize SQL and API products to troubleshoot issues and help customers navigate complex datasets.
• Educate users on key features and benefits, translating technical capabilities into business value.
• Collaborate with Product Management and Customer Success to escalate recurring issues and advocate for user-experience improvements.
• Document, track, and resolve inquiries within our CRM, ensuring all responses meet or exceed established Service Level Agreements.
• Maintain our reputation for high-quality support through proactive communication and reliable technical expertise.

Director of Engineering

Implementation Specialist Manager

Associate Customer Support, Market Data Specialist