Sales Administrator
Yempo - Your Employees Offshore
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱50,000 - ₱60,000 per month
About the role
- Being responsible for handling incoming sales enquiries from other team members.
- Processing to a high level of accuracy.
- Submitting warranty requests
- Being accountable for sales activity and able to switch between client and EPD roles while maintaining a high standard of customer service.
- Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members.
- Manage customer account queries
- Processing sales orders quickly and accurately, working in line with company procedures
- Keeping the data on the CRM accurate , updating the number of machines and customer categories .
- Assisting both the internal and F2F teams with admin tasks such as updating custom pricing records and processing F2F marketing requests.
- Being responsible for processing consignment of stock orders and transfer requests .
- Managing all sample product requests.
- Post daily activity & financial targets into company communication forums.
- Accurately log cases to record sales order issues .
- Manage ETA requests from customers with logistics .
- Request POD’s from logistics and forward to customer
Requirements
- Dynamic, motivated and hungry for sales success
- Proven sales experience – either telephone based or field based
- Track record of over-achieving targets
- Strong phone selling skills and active listening
- Ability to upsell and cross sell relevant items to increase margin
- Familiarity with CRM systems and practices
- Building effective working relationships with internal and external customers
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to influence
- Strong attention to detail
- Skilled in negotiation
- Experience of working with technical or complex information
Benefits
- Highly competitive salary – paid weekly!
- HMO enrollment on commencement
- Additional HMO dependents added each year of service
- 20 vacation days per year; 7 sick days
- Annual performance bonuses and incentives
- Annual salary reviews and increases
- Free cooked rice, snacks and hot drinks
- Company polo shirts provided
- Fantastic, bright and cheerful open-plan work environment
- Prestigious clients and highly professional and friendly co-workers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales processingwarranty requestssales order managementdata accuracycustomer account managementcustom pricing recordssample product managementlogistics coordinationnegotiation
Soft Skills
dynamicmotivatedsales successactive listeningupsellingcross-sellingrelationship buildingcommunicationmulti-taskingattention to detail