Principal Product Manager
Yelp
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $207,000 - $377,000 per year
Job Level
About the role
- Define and drive a compelling multi-year product vision, strategy, and roadmap for Yelp Assistant, positioning it as the go-to conversational AI for local search, recommendations, and transactional tasks.
- Lead large, cross-functional teams by partnering closely with engineers, designers, machine learning researchers, business and marketing leaders, and executive stakeholders to deliver high-impact, end-to-end experiences at scale.
- Translate ambiguous user needs and emerging AI trends into clearly prioritized product bets, balancing bold innovation with measurable business value and core revenue health.
- Develop and iterate on zero-to-one features: anticipating customer needs and using Yelp's deep customer data from reviews and other sources to create new-to-world experiences in chat.
- Shape and evolve new paradigms for how chat and search blend together, and help define how Yelp meets rapidly changing user expectations in the AI era.
- Partner with engineering and ML teams to build scalable architecture that extends Yelp Assistant capabilities across Yelp's platform and through external integrations.
- Serve as the internal and external thought leader for Yelp Assistant—framing major strategic trade-offs, surfacing insights to the CEO and CPO, and championing a culture of experimentation, rigor, and user obsession.
Requirements
- Demonstrated experience building and shipping 0-to-1 products at scale on consumer-facing platforms, with a clear track record of driving product-market fit through disciplined iteration with real customers.
- Deep strategic thinking: the ability to shape a bold, differentiated vision and align cross-functional teams and senior executives behind it—while maintaining clear-eyed judgment about business impact and risk.
- Exceptional execution in ambiguous, high-stakes environments: you know how to unblock teams, make fast calls with incomplete information, and deliver value incrementally without losing sight of the long-term goal.
- Strong passion for user experience, grounded in analytical rigor—you use customer insights, qualitative signals, quantitative data, and business metrics as your north star for every major decision.
- Outstanding written and verbal communication skills: you distill complex trade-offs into clear, compelling narratives for diverse audiences—from engineers and designers to the C-suite and external partners.
- Comfort operating in the AI/ML product development lifecycle, including iterative model evaluation, LLM-based evals, and the unique challenges of improving quality in generative AI products (prior AI product experience preferred but not required).
- High standards for trust, accuracy, and completeness in user-facing AI—you back recommendations with evidence and advocate for transparent, user-centric outcomes even under pressure.
- Adaptable, learning-oriented mindset with a genuine bias for action: you thrive in fast-changing environments, stay ahead of industry trends, and are energized by building something genuinely new.
- A Bachelor's Degree or equivalent work experience is required.
Benefits
- variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product visionproduct strategyroadmap developmentAI trendszero-to-one product developmentscalable architectureiterative model evaluationLLM-based evaluationsgenerative AI
Soft Skills
strategic thinkingexecution in ambiguous environmentsuser experience focuswritten communicationverbal communicationadaptabilitylearning-oriented mindsetbias for action
Certifications
Bachelor's Degree