Yellow Social Interactive

Bingo Manager

Yellow Social Interactive

full-time

Posted on:

Location Type: Remote

Location: Malta

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • - Day-to-Day Operations: Own the daily operational management of the Bingo product, ensuring smooth delivery and high-quality player experiences.
  • - Scheduling & Game Management: Own the Bingo schedule, ensuring it is optimised for maximum revenue and aligned with business goals, player engagement, and promotional activity.
  • - Reporting & Performance Optimisation: Own Bingo reporting and performance tracking, suggesting enhancements to reporting outputs and using insights to drive continuous improvements to the Bingo schedule and product performance.
  • - Provider Management: Build and maintain a strong working relationship with our Bingo provider, ensuring strong collaboration and maximising opportunities for shared success and optimisation.
  • - Marketing & Promotions: Work closely with the Marketing team to ensure delivery of strong offers, promotions for both existing and new Bingo players. Implement promotional schedules when required and report back on results.
  • - Lifecycle Management: Work closely with CRM to help shape Bingo lifecycle journeys both on-site and off-site, to help drive retention and engagement of the Bingo product.
  • - Competitive & Market Awareness: Stay up to date with Bingo trends, competitor activity, and developments across related industries to ensure our product remains competitive and innovative.
  • - Cross-Functional Collaboration: Work closely with other teams across the business to support cross-sell opportunities between Bingo and other products.
  • - Customer Support & Issue Resolution: Partner with Customer Support to ensure player incidents and operational issues are resolved quickly, efficiently, and with a strong focus on customer satisfaction.

Requirements

  • - Proven experience managing a Bingo product within a Social Bingo or Real Money Bingo environment.
  • - Strong operational mindset with the ability to manage schedules, reporting, and day-to-day performance.
  • - Confidence working cross-functionally with marketing, product, BI/analytics, and customer support teams.
  • - Strong communication and stakeholder management skills, with the ability to act as the Bingo expert across the business.
  • - Analytical approach, with experience using reporting insights to drive improvements and optimisation.
  • - Highly collaborative, proactive, and hands-on approach.
  • - A positive attitude and a team player.
Benefits
  • - Competitive salary
  • - Performance Bonus
  • - Private Health Insurance
  • - Opportunities for career growth and development.
  • - Collaborative and dynamic work environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Bingo product managementreportingperformance trackingschedulinglifecycle managementdata analysisoptimisation
Soft Skills
communicationstakeholder managementcollaborationproactiveteam playeranalytical mindset