Year Up United

Instructor

• Instruct Information Technology courses of approximately 20 students daily, using curriculum that aligns to college-level courses, and includes computer application, hardware and networking
• Produce and instruct high quality, student driven and project-based classes daily in which students learn, are challenged, and enjoy the learning process
• Provide guidance for self-directed learning and provide one-on-one tutoring outside of class
• Manage the classroom successfully following the Year Up United contract and behavior modification model
• Work with other instructors to refine and document the Information Technology curriculum
• Identify key competencies for instruction to meet both college-level course requirements and industry-workplace needs
• Hone assessment tools to measure learning and growth of Year Up United students and to ensure successful transition of students to corporate internships; make use of these tools to continuously monitor and evaluate Year Up United’s performance
• Ensure that students’ communications abilities and professional skills meet the needs of internship and University partners.

Information Technology Instructor

Facilitator

• Reporting directly to the Director of Central Program Delivery on the Central Program Team
• The Program Facilitator is responsible for leading the design and delivery of program solutions that are on the vanguard of Year Up United’s evolving program models utilizing centralized instruction and support
• Responsible for overseeing, designing, and delivering unique pilots that connect Opportunity Youth to career-track jobs
• Drive and lead site-based projects for invaluable leverage and flexibility
• Collaborate with partners to ensure alignment across teams and coordinate support for students
• Develop programmatic materials and processes with an eye towards replication and scale
• Ensure students are “graduate ready” through college-level and career-focused trainings
• Own aspects of teaching and assessing multiple career readiness courses and seminars
• Ensure accurate tracking of metrics in a CRM (Salesforce.com) and LMS
• Support students’ professional growth and development
• Gather feedback of participants’ progress to inform partners and Year Up United staff
• Collaborate with Year Up United National and direct service teams
• Serve as a student advisor/mentor and participate in Learning Community with local sites

Program Facilitator

• Instruct Information Technology courses of approximately 20 students daily, using curriculum that aligns to college-level courses, and includes computer application, hardware and networking
• Produce and instruct high quality, student driven and project-based classes daily in which students learn, are challenged, and enjoy the learning process
• Provide guidance for self-directed learning and provide one-on-one tutoring outside of class
• Manage the classroom successfully following the Year Up United contract and behavior modification model
• Work with other instructors to refine and document the Information Technology curriculum
• Identify key competencies for instruction to meet both college-level course requirements and industry-workplace needs
• Hone assessment tools to measure learning and growth of Year Up United students and to ensure successful transition of students to corporate internships; make use of these tools to continuously monitor and evaluate Year Up United’s performance
• Ensure that students’ communications abilities and professional skills meet the needs of internship and University partners
• Take on additional academic projects as needed

Operations

• Lead Standards for Exceptional Management of National Portfolio of Sites
• Lead facilities operations across multiple states.
• Develop and execute operational strategies that improve efficiency, service quality, and cost performance.
• Manage operating budgets and capital improvement programs.
• Direct regional operations teams, building facilities managers, and vendor partners.
• Oversee preventive maintenance, compliance, safety, and risk management.
• Negotiate and manage national service contracts.
• Drive workplace experience, sustainability, and continuous improvement initiatives, and other duties as assigned.
• Establish KPIs, performance dashboards, and operational reporting for executive leadership.
• Manage Real Estate Planning Lead the end-to-end real estate planning and execution process to support national business operations, including identifying and evaluating potential sites, overseeing location selection, and all aspects of office moves and transitions.
• Assess prospective spaces by evaluating with key stakeholders operational requirements, workforce and training capacity needs, accessibility, regulatory considerations, and financial feasibility.
• Partner with cross-functional teams, including Finance and Legal, to develop and advance plans for new locations, relocations, and lease renewals.
• Develop transition planning and operational readiness for new sites, ensuring alignment across all business functions before launch.
• Establish project timelines, governance, and performance metrics to ensure on-time, on-budget delivery of new locations and facility initiatives.
• Drive portfolio optimization by analyzing utilization, capacity, operating costs, and strategic needs, and long-range facility plans.
• Develop and maintain long-term real estate strategies that support organizational objectives, operational efficiency, and workforce requirements.
• Develop and implement a comprehensive operational framework and strategic plan for operating across geographies.
• Identifying opportunities to improve resource utilization and meet organizational objectives.
• Manage the annual budget, implementing effective tracking systems to ensure financial accountability.
• Lead special projects focused on increasing operational effectiveness and efficiency.

Director – National Operations

Financial Planning and Analysis

• Reporting directly to the CEO as a key member of the executive leadership team
• Lead financial strategy, management, and operations
• Serve as a thought partner and innovator, identifying opportunities to modernize financial systems
• Lead annual budgeting, long-range planning, and forecasting processes
• Oversee cash flow, capital planning, and resource allocation

Chief Financial Officer

Business Development Rep

• Serve as an expert salesperson within Year Up United’s Corporate Engagement function
• Manage a portfolio of target EOI accounts and drive external activity and top-down sales
• Review personal pipeline monthly to add or remove target accounts
• Meet or exceed performance indicators: number of meetings with executives per month; cross-selling of other Year Up United offerings; internship placements and revenue from new partners; etc.
• Regularly attend networking or industry events to acquire new leads for self or colleagues
• Create and share effective proposals featuring Year Up United’s model and past successes for solving corporate entry-level talent needs with Employers of Influence within EOIs team
• Oversee logistics related to client accounts: craft account specific-playbooks for other Corporate Engagement colleagues to run with after pilot phase
• Establish and maintain relationships with industry influencers and key strategic partners
• Engage with C-level executives and decision-makers in a variety of formal and informal settings
• Serve as a coach/mentor for a small number of current students
• Join and sometimes facilitate weekly group sessions with students
• Participate in staff meetings and trainings

Director, Corporate Engagement – Business Development

People Operations

• Serve as the primary People Operations partner to Technology (TnT) for Workday and ADP Workforce Now, ensuring system stability, data integrity, and alignment with organizational needs.
• Partner with TnT to align HR systems architecture, integrations, and technical standards with enterprise technology strategy.
• Develop and maintain the HRIS roadmap in collaboration with TnT, balancing immediate operational needs with long-term scalability and process improvement.
• Translate People, Payroll, Finance, and Compliance requirements into system design and configuration in partnership with TnT.
• Configure, maintain, and enhance Workday business processes, including end-to-end org-wide process flows (e.g. hire-to-retire, job changes, terminations).
• Build and maintain calculated fields, condition rules, validation logic, and reporting frameworks.
• Define security groups and partner with TnT for ongoing security administration.
• Lead Workday testing cycles, releases, and production deployments.
• Serve as key Workday partner to ADP WFN, supporting data flow, payroll readiness, audits, and issue resolution.
• Collaborate with Payroll and Finance teams on system controls, reporting, and reconciliations.
• Serve as the primary People Operations Team lead in managing relationships with HRIS-related vendors, in coordination with TnT and Procurement.
• Act as the escalation point and technical authority for HR systems questions within People Operations.

Director, People Platforms – HRIS

Executive Assistant

• Provide administrative support, including directing incoming calls and visitors, scheduling meetings and conference calls
• Proactively managing emails and calendars, arranging travel, managing and prioritizing phone messages and correspondence, and processing expenses
• Provide leverage for executives by following up where appropriate on calls, emails, etc
• Manage logistics for internal and external meetings
• Follow up on contacts made by executives and support the cultivation of ongoing relationships
• Support executives in preparing for presentations, speeches, press events, and general meetings
• Demonstrate independent judgement and move activities/efforts forward on your own when possible