Year Up United

Growth Marketing

• Lead and support Regional Market Leaders to ensure consistent implementation of national market strategy
• Facilitate knowledge sharing and best practice exchange across regions to drive innovation, operational consistency, and impact
• Serve as a thought partner to the COO, Executive Team, and senior leaders, surfacing regional insights and opportunities to inform enterprise decision-making
• Monitor performance across markets and support Regional Market Leaders in setting priorities and resolving operational challenges
• Convene and facilitate regular Market Leadership forums to align on strategy, execution, and continuous improvement
• Represent the Market Leadership function in cross-functional strategic planning and transformation efforts
• Partner with Enrollment, Program, Talent Networks, CE, YUPRO, Grads of Life, and other national teams to ensure field perspectives shape national strategy and vice versa
• Develop and execute a regional strategy to expand YUU’s reach within assigned markets
• Identify and evaluate new market opportunities based on workforce trends, economic data, and local labor needs
• Cultivate opportunities to increase talent employment, explore and vet revenue generation opportunities for YUU
• Build strong alumni connections in the market, creating onramps for student, staff, partner, and civic engagement

Senior Director, Growth Strategy

Human Resources

• Foster a thriving work environment by enhancing employee experience, engagement, and development
• Collaborate with onboarding, training, and performance management systems
• Serve as a point person for employee concerns, fostering open communication and conflict resolution
• Develop and implement strategies to build a positive, inclusive, and high-performing company culture
• Work with leaders to identify future work force planning within the organization
• Analyze HR metrics to assess program effectiveness and recommend improvements
• Partner with leadership to align HR initiatives with business goals
• Collaborate on recruitment, selection, and seamless onboarding processes
• Design and manage engagement programs, recognition initiatives, and well-being efforts
• Assist with tracking and reporting for annual compliance training

Employee Success Partner – HRBP

Operations

• Execute operational deliverables for designated geographies within a Career Pathway in partnership with Area Operations Managers.
• Evaluate operating results and collaborate with the program leadership team to ensure organizational needs and goals are being met.
• Support Student Centralized Asset Management Program (CAM) for Career Pathways.
• Identify and lead special projects that will increase the effectiveness and efficiency of all hybrid site operations.
• Support budget management and project management duties, as assigned.
• Build and nurture critical relationships with internal staff and key stakeholders, handling high-touch and/or confidential matters.
• Work closely with the department leadership to ensure compliance with all Year Up United's policies and procedures.
• Create, document, and manage the standardization of operational processes.
• Contribute to a culture of excellence by executing practices that maintain the highest quality of service within operations.
• Support the full range of activities for Career Pathways, including invoice and expense reconciliation, equipment inventory and supply management, technology liaison support, and security access control.
• Maintain responsibility for smooth office-based operations, including relationships with all internal customers, service providers, and external vendors.
• Coordinate the implementation of the site health and safety procedures, making appropriate updates based on evolving guidance from leadership.
• Support Human Resources related administrative tasks for the onboarding process as needed (I9 verification).
• Support the implementation of in-person student engagement to maximize success.
• Coordinate and execute high-impact volunteer and partner programming, including guest speaker series, Fireside Chats, Manager Meet and Greets, mock interviews, in partnership with Development, Corporate Engagement, and Events teams.
• Partner with National Teams (Events, Development, Corporate Engagement, and Talent Networks) to elevate the Year Up United brand and align programming with revenue and mission goals.
• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment between service delivery and business objectives.
• Conduct post-program reviews and provide key metric reports to assess and improve in-person programming outcomes.
• Serve as an advisor/mentor for a small number of current students.
• Join and sometimes facilitate weekly group sessions with students.
• Participate in staff meetings and trainings.

Senior Director, Growth Strategy

Employee Success Partner – HRBP

Associate Director of Career Pathways – Site Operations