Year Up United

Business Development Rep

• Serve as an expert salesperson within Year Up United’s Corporate Engagement function
• Manage a portfolio of target EOI accounts and drive external activity and top-down sales
• Review personal pipeline monthly to add or remove target accounts
• Meet or exceed performance indicators: number of meetings with executives per month; cross-selling of other Year Up United offerings; internship placements and revenue from new partners; etc.
• Regularly attend networking or industry events to acquire new leads for self or colleagues
• Create and share effective proposals featuring Year Up United’s model and past successes for solving corporate entry-level talent needs with Employers of Influence within EOIs team
• Oversee logistics related to client accounts: craft account specific-playbooks for other Corporate Engagement colleagues to run with after pilot phase
• Establish and maintain relationships with industry influencers and key strategic partners
• Engage with C-level executives and decision-makers in a variety of formal and informal settings
• Serve as a coach/mentor for a small number of current students
• Join and sometimes facilitate weekly group sessions with students
• Participate in staff meetings and trainings

Director, Corporate Engagement – Business Development

People Operations

• Serve as the primary People Operations partner to Technology (TnT) for Workday and ADP Workforce Now, ensuring system stability, data integrity, and alignment with organizational needs.
• Partner with TnT to align HR systems architecture, integrations, and technical standards with enterprise technology strategy.
• Develop and maintain the HRIS roadmap in collaboration with TnT, balancing immediate operational needs with long-term scalability and process improvement.
• Translate People, Payroll, Finance, and Compliance requirements into system design and configuration in partnership with TnT.
• Configure, maintain, and enhance Workday business processes, including end-to-end org-wide process flows (e.g. hire-to-retire, job changes, terminations).
• Build and maintain calculated fields, condition rules, validation logic, and reporting frameworks.
• Define security groups and partner with TnT for ongoing security administration.
• Lead Workday testing cycles, releases, and production deployments.
• Serve as key Workday partner to ADP WFN, supporting data flow, payroll readiness, audits, and issue resolution.
• Collaborate with Payroll and Finance teams on system controls, reporting, and reconciliations.
• Serve as the primary People Operations Team lead in managing relationships with HRIS-related vendors, in coordination with TnT and Procurement.
• Act as the escalation point and technical authority for HR systems questions within People Operations.

Director, People Platforms – HRIS

Executive Assistant

• Provide administrative support, including directing incoming calls and visitors, scheduling meetings and conference calls
• Proactively managing emails and calendars, arranging travel, managing and prioritizing phone messages and correspondence, and processing expenses
• Provide leverage for executives by following up where appropriate on calls, emails, etc
• Manage logistics for internal and external meetings
• Follow up on contacts made by executives and support the cultivation of ongoing relationships
• Support executives in preparing for presentations, speeches, press events, and general meetings
• Demonstrate independent judgement and move activities/efforts forward on your own when possible

Growth Marketing

• Lead and support Regional Market Leaders to ensure consistent implementation of national market strategy
• Facilitate knowledge sharing and best practice exchange across regions to drive innovation, operational consistency, and impact
• Serve as a thought partner to the COO, Executive Team, and senior leaders, surfacing regional insights and opportunities to inform enterprise decision-making
• Monitor performance across markets and support Regional Market Leaders in setting priorities and resolving operational challenges
• Convene and facilitate regular Market Leadership forums to align on strategy, execution, and continuous improvement
• Represent the Market Leadership function in cross-functional strategic planning and transformation efforts
• Partner with Enrollment, Program, Talent Networks, CE, YUPRO, Grads of Life, and other national teams to ensure field perspectives shape national strategy and vice versa
• Develop and execute a regional strategy to expand YUU’s reach within assigned markets
• Identify and evaluate new market opportunities based on workforce trends, economic data, and local labor needs
• Cultivate opportunities to increase talent employment, explore and vet revenue generation opportunities for YUU
• Build strong alumni connections in the market, creating onramps for student, staff, partner, and civic engagement

Senior Director, Growth Strategy

Human Resources

• Foster a thriving work environment by enhancing employee experience, engagement, and development
• Collaborate with onboarding, training, and performance management systems
• Serve as a point person for employee concerns, fostering open communication and conflict resolution
• Develop and implement strategies to build a positive, inclusive, and high-performing company culture
• Work with leaders to identify future work force planning within the organization
• Analyze HR metrics to assess program effectiveness and recommend improvements
• Partner with leadership to align HR initiatives with business goals
• Collaborate on recruitment, selection, and seamless onboarding processes
• Design and manage engagement programs, recognition initiatives, and well-being efforts
• Assist with tracking and reporting for annual compliance training

Employee Success Partner – HRBP

Operations

• Execute operational deliverables for designated geographies within a Career Pathway in partnership with Area Operations Managers.
• Evaluate operating results and collaborate with the program leadership team to ensure organizational needs and goals are being met.
• Support Student Centralized Asset Management Program (CAM) for Career Pathways.
• Identify and lead special projects that will increase the effectiveness and efficiency of all hybrid site operations.
• Support budget management and project management duties, as assigned.
• Build and nurture critical relationships with internal staff and key stakeholders, handling high-touch and/or confidential matters.
• Work closely with the department leadership to ensure compliance with all Year Up United's policies and procedures.
• Create, document, and manage the standardization of operational processes.
• Contribute to a culture of excellence by executing practices that maintain the highest quality of service within operations.
• Support the full range of activities for Career Pathways, including invoice and expense reconciliation, equipment inventory and supply management, technology liaison support, and security access control.
• Maintain responsibility for smooth office-based operations, including relationships with all internal customers, service providers, and external vendors.
• Coordinate the implementation of the site health and safety procedures, making appropriate updates based on evolving guidance from leadership.
• Support Human Resources related administrative tasks for the onboarding process as needed (I9 verification).
• Support the implementation of in-person student engagement to maximize success.
• Coordinate and execute high-impact volunteer and partner programming, including guest speaker series, Fireside Chats, Manager Meet and Greets, mock interviews, in partnership with Development, Corporate Engagement, and Events teams.
• Partner with National Teams (Events, Development, Corporate Engagement, and Talent Networks) to elevate the Year Up United brand and align programming with revenue and mission goals.
• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment between service delivery and business objectives.
• Conduct post-program reviews and provide key metric reports to assess and improve in-person programming outcomes.
• Serve as an advisor/mentor for a small number of current students.
• Join and sometimes facilitate weekly group sessions with students.
• Participate in staff meetings and trainings.

Director, Corporate Engagement – Business Development

Director, People Platforms – HRIS

Executive Assistant

Senior Director, Growth Strategy

Employee Success Partner – HRBP

Associate Director of Career Pathways – Site Operations