Program Facilitator

Year Up United

Program Facilitator at Year Up United overseeing program solutions integration and student readiness. Responsible for curriculum delivery and managing partnerships supporting Opportunity Youth.

Posted 7/16/2026full-timeFlorida, Maryland, Missouri, New Jersey, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $70,500 - $82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering workforce readiness programs, with a strong focus on coaching Opportunity Youth and facilitating virtual learning communities. Proficient in case management and tracking metrics using CRM tools, while fostering collaboration across diverse teams to support student success.

Highest-signal resume keywords

Program Design and DeliveryWorkforce Readiness Curriculum DevelopmentCase Management DocumentationCoaching and MentoringCrisis Intervention Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program FacilitationCurriculum DesignCareer CounselingJob CoachingCrisis InterventionMetrics TrackingVirtual Learning Community CreationSupport Plan ExecutionAsset-Based Adult Learning PrinciplesOpportunity Divide Understanding

Soft Skills

Interpersonal SkillsCollaborationDecision-MakingInitiativeCultural Competency

Tools & Technologies

Salesforce.comMicrosoft Office SuiteLearning Management Systems

Certifications & Qualifications

MSW (Master of Social Work) - a plus

Industry Keywords

Opportunity YouthDiversity and InclusionCareer-Track JobsStudent AdvisingProfessional Growth

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Reporting directly to the Director of Central Program Delivery on the Central Program Team
The Program Facilitator is responsible for leading the design and delivery of program solutions that are on the vanguard of Year Up United’s evolving program models utilizing centralized instruction and support
Responsible for overseeing, designing, and delivering unique pilots that connect Opportunity Youth to career-track jobs
Drive and lead site-based projects for invaluable leverage and flexibility
Collaborate with partners to ensure alignment across teams and coordinate support for students
Develop programmatic materials and processes with an eye towards replication and scale
Ensure students are “graduate ready” through college-level and career-focused trainings
Own aspects of teaching and assessing multiple career readiness courses and seminars
Ensure accurate tracking of metrics in a CRM (Salesforce.com) and LMS
Support students’ professional growth and development
Gather feedback of participants’ progress to inform partners and Year Up United staff
Collaborate with Year Up United National and direct service teams
Serve as a student advisor/mentor and participate in Learning Community with local sites

Requirements

What you’ll need

At least 5+ years of experience in facilitating/teaching and coaching Opportunity Youth
Proficient in case management documentation with skills in creating and executing support plans (MSW a plus)
Experience creating virtual learning communities and coaching students by leveraging technology
Experience designing, teaching, and facilitating workforce readiness curriculum and trainings with a commitment to asset-based adult learning principles
Knowledge of job coaching, career counseling, job training and/or enterprise staffing requirements
Experience as an advocate or case manager for historically underserved individuals
Knowledge and understanding of crisis intervention protocols and modalities
A professional and resourceful style with the ability to work independently and as a team player, to take initiative, and manage multiple tasks and projects at a time
High comfort level in having one-on-one coaching conversations and facilitating difficult conversations with staff and students alike
Exceptional interpersonal skills with demonstrated experience in collaboration across diverse teams and geographic areas to solve complex problems effectively
Proven ability to make good, proactive decisions in potentially emotionally charged situations and/or in the absence of complete clarity; comfortable taking risks
Ability to handle sensitive and confidential information with discretion
A passion for working with young adults, an unshakable belief in their potential
Commitment to diversity and inclusion & Demonstrated experience working with diverse teams and engaging diverse groups of people with an understanding of the importance of cultural competency
Proficiency with the Microsoft Office Suite, particularly Outlook and Word
Understanding of the Opportunity Divide and its drivers.

Benefits

Comp & perks

Comprehensive healthcare options and dental coverage
401(k) match for eligible participants
Earn three weeks paid vacation in first year of employment
Four weeks after initial year