Manager, Business Consulting – Organizational Change Management
YASH Technologies
full-time
Posted on:
Location Type: Office
Location: Pune • India
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About the role
- Leverage established change management methodologies and tools to execute strategic plans and support the implementation, execution, and adoption of new ways of working.
- Design and deliver effective change management strategy, approach, and plans in conjunction with the project and client team for the transformation program.
- Build relationships, establish credibility, and instill confidence in clients.
- Work with senior leadership to create alignment in order to support program success.
- Comfortably interact with C-Level Executives.
- Design and develop holistic change management strategies that articulate how change will be managed throughout the project lifecycle.
- Identify and deploy communication and stakeholder engagement tools and techniques.
- Deliver programs that support agile/iterative transformation.
- Conduct key change management activities such as stakeholder assessment, readiness assessment, impact assessment, communication design and execution, training plan design and facilitation, etc.
- Design and deliver material utilizing various channels of communication to drive awareness, education, and engagement across the organization.
- Design, develop, and roll-out communication strategy and materials.
- Work with relevant stakeholders to build change management understanding and ensure buy-in.
- Drive continuous improvements to the quality and efficiency of the change management process.
- Leverage cross-geography insights and practitioners to enhance client service delivery.
- Participate in internal initiatives and business development efforts including proposal development, client presentations, etc.
- Lead and contribute to internal practice and organization development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
- Continually improve frameworks and approaches along with the development of tools and methods.
- Participate in business development efforts, including proposal development, client presentations, etc.
- Mentor and guide a team of consultants to build change management skills.
- Understand key objectives for clients and YASH, align people to objectives, and set priorities and direction.
Requirements
- Experience in change management – should have been a part of at least 6 change management implementations.
- Should have been part of end-to-end change management implementation lifecycle on a transformation program (prefer technology-driven change management experience).
- Good to have a global roll-out experience.
- 6-8 years of experience in consulting/industry with a primary focus on change management.
- Experience in change management and employee experience in projects including stakeholder management, impact analysis, culture assessment, user engagement, and readiness assessment.
- Practical client experience including planning, design, and delivery.
- Delivering change management and training programs in a wide variety of contexts including complex ERP implementations, Digital implementations, and transformation change programs.
- Understanding of standard project methodologies and change interventions during project lifecycle phases.
- Nice to have experience on PROSCI or any other change management approach.
- Good understanding of IT, HR, Finance functional processes, and transformation in general.
- Excellent skills with PowerPoint, Excel, and analytical approaches.
- Ability to work and team with people across functions, sectors, geographies, and cultures.
- Good analytical, judgment, tact, and decision-making ability along with critical thinking skills.
- Excellent oral, written, and presentation skills.
- Excellent time management skills to ensure the ability to deliver work products of the highest quality and overcome risks and issues to ensure timely delivery.
- MBA is strongly preferred.
- Strong oral and written communication skills, including presentation skills.
- Technology-driven change management experience (ERP systems SAP/Oracle/Workday).
- Willingness and ability to travel for client engagements.
Benefits
- Flexible work arrangements
- Career-oriented skilling models
- Continuous learning, unlearning, and relearning at a rapid pace and scale
- Stable employment with a great atmosphere and ethical corporate culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementstakeholder managementimpact analysisculture assessmentuser engagementreadiness assessmentERP implementationsdigital implementationsPROSCIanalytical approaches
Soft Skills
relationship buildingcommunication skillspresentation skillstime managementcritical thinkingdecision-makingteam collaborationmentoringclient engagementcontinuous improvement
Certifications
MBAPROSCI certification