Senior Database Administrator
NBCUniversal
AnsibleAWSCassandraCloudDistributed SystemsDynamoDBGoGrafanaJavaJavaScriptLinuxMongoDB+8 more
SFDC Database Administrator
Xylem
full-time
Posted on:
Location: North Carolina, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $110,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Serve as a Salesforce.com system administrator
- Maintain, develop and improve key CRM and CPQ data, templates and workflows
- Manage Salesforce roles, profiles, sharing rules, queues, flows, workflows, validation rules, groups, storage management, and data backup
- Administer user access and security roles, requiring a strong understanding of Salesforce's security model, role architecture, and impact testing
- Assist with data migration from other systems as needed, including importing sales and marketing leads, contacts, and other data
- Create and maintain custom objects, object relationships, standard and custom fields, reports, dashboards, processes, training plans, and documentation for end users
- Test and deploy configuration changes across sandbox and production environments
- Conduct database maintenance tasks, including diagnostic checks and duplicate data cleansing
- Manage and maintain third party applications and make recommendations on tools that will provide better user experiences and efficiencies
- Work with various functions and end users to identify, document, and communicate standard business processes as they relate to CRM and CPQ
- Manage implementation and programming of annual price increases by closely working with Marketing team
- Work with management to identify new and creative opportunities to leverage CRM support, additional business processes or functions
- Stay current on Salesforce platform capabilities and maintain expertise through continued training and education
- Partner with the CPQ Administrator technically as needed
- Other projects as assigned
Requirements
- Bachelor’s Degree, Salesforce.com admin certified preferred
- 3 years of experience as a Salesforce.com administrator
- Basic understanding of Salesforce Plugins and Web API interactions
- High level of familiarity with Excel
- Ability to meet deadlines and manage multiple requests
- Experience with relational database management tools
- Documentation of complex products and configurations
- Strong analytical and communication skills
- Functional knowledge of order management and CPQ terminology
