Xylem

SFDC Database Administrator

Xylem

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina, Ohio

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Salary

💰 $75,000 - $110,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Serve as a Salesforce.com system administrator
  • Maintain, develop and improve key CRM and CPQ data, templates and workflows
  • Manage Salesforce roles, profiles, sharing rules, queues, flows, workflows, validation rules, groups, storage management, and data backup
  • Administer user access and security roles, requiring a strong understanding of Salesforce's security model, role architecture, and impact testing
  • Assist with data migration from other systems as needed, including importing sales and marketing leads, contacts, and other data
  • Create and maintain custom objects, object relationships, standard and custom fields, reports, dashboards, processes, training plans, and documentation for end users
  • Test and deploy configuration changes across sandbox and production environments
  • Conduct database maintenance tasks, including diagnostic checks and duplicate data cleansing
  • Manage and maintain third party applications and make recommendations on tools that will provide better user experiences and efficiencies
  • Work with various functions and end users to identify, document, and communicate standard business processes as they relate to CRM and CPQ
  • Manage implementation and programming of annual price increases by closely working with Marketing team
  • Work with management to identify new and creative opportunities to leverage CRM support, additional business processes or functions
  • Stay current on Salesforce platform capabilities and maintain expertise through continued training and education
  • Partner with the CPQ Administrator technically as needed
  • Other projects as assigned

Requirements

  • Bachelor’s Degree, Salesforce.com admin certified preferred
  • 3 years of experience as a Salesforce.com administrator
  • Basic understanding of Salesforce Plugins and Web API interactions
  • High level of familiarity with Excel
  • Ability to meet deadlines and manage multiple requests
  • Experience with relational database management tools
  • Documentation of complex products and configurations
  • Strong analytical and communication skills
  • Functional knowledge of order management and CPQ terminology