Xylem

Service Manager

Xylem

full-time

Posted on:

Location Type: Office

Location: Arlington • Texas • United States

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Salary

💰 $90,000 - $120,000 per year

About the role

  • Managing budget (P&L) and expenses for technician team
  • Training and development of technicians
  • Scheduling and assigning tasks to technicians
  • Supervising and monitoring technicians' work performance
  • Ensuring timely completion of projects and tasks
  • Maintaining inventory and purchasing supplies
  • Conducting quality control checks on completed work
  • Handling customer complaints and resolving issues
  • Ensuring compliance with safety regulations and protocols
  • Conducting performance evaluations and providing feedback to technicians
  • Creating and implementing standard operating procedures for technicians
  • Collaborating with other departments to coordinate and prioritize work
  • Hiring and onboarding new technicians
  • Organizing and leading team meetings and trainings
  • Keeping records and documentation of technician work and progress
  • Identifying areas for improvement and implementing solutions
  • Handling disciplinary actions and conflicts within technician team
  • Staying updated on industry developments and implementing best practices.
  • Safely operate a company provide vehicle

Requirements

  • Budget Management Experience (P&L)
  • Proven ability to manage technical teams and coordinate complex projects.
  • Excellent problem-solving and decision-making skills.
  • Excellent communication skills, both written and verbal, for effective coordination and stakeholder engagement.
  • Ability to identify issues quickly and develop effective solutions.
Benefits
  • Flexible Time Off (FTO)
  • health
  • dental
  • vision
  • investment savings plan
  • additional miscellaneous benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Budget ManagementP&L ManagementQuality ControlInventory ManagementStandard Operating ProceduresPerformance EvaluationsTechnical Team ManagementProject CoordinationProblem SolvingDecision Making
Soft Skills
CommunicationTeam LeadershipConflict ResolutionTraining and DevelopmentCustomer ServiceOrganizational SkillsCollaborationFeedback ProvisionTime ManagementAdaptability