Act as the primary technical authority throughout the sales cycle, providing expertise in weapons detection, analytics, and operational security.
Lead pre-sales discovery, site assessments, and requirements gathering for tailored solutions and proposed architectures.
Develop high-quality system designs, detection layouts, and integration plans aligning with customer needs and infrastructure constraints.
Guide customers through RFP/RFI responses and technical documentation to ensure a full understanding of their solutions.
Lead high-impact onsite and virtual demonstrations showcasing accuracy, throughput, usability, and system interoperability.
Maintain deep, expert-level understanding of competitive products, capabilities, and positioning.
Work hand-in-hand with Account Executives to build technical win strategies and influence decision-makers.
Partner with implementation engineers to ensure smooth customer transitions from pre-sales to deployment including system installation and commissioning.
Lead the end-end installation, configuration, and initial precision calibration of the weapons detections systems with their accounts, as needed.
Mentor and guide Field Service Engineers or junior pre-sales engineers on technical discovery and competitive positioning.

Requirements

3+ years in a Sales Engineer, Solutions Engineer, Systems Integrator, or similar technical customer-facing role in a complex hardware/software environment.
Strong understanding of networking (TCP/IP, VLANs, DHCP, DNS, firewall basics) and comfort explaining technical requirements to IT teams.
Experience designing or supporting physical security, IoT, or sensor-based systems is highly preferred.
Exceptional presentation, storytelling, and customer engagement skills.
Ability to translate technical concepts into business value for executive audiences.
Willingness to travel frequently (up to 75%) for customer demos, site visits, and Proof-of-Concepts (PoCs).
Ability to lift and maneuver demo equipment as needed (up to 51 lbs).

Benefits

stock options
bonus
benefits
PTO
sick credits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

weapons detectionanalyticsoperational securitysystem designdetection layoutsintegration plansinstallationconfigurationcalibrationnetworking

Soft skills

presentation skillsstorytellingcustomer engagementtechnical discoverymentoringcommunicationinfluencing decision-makerscollaborationproblem-solvingadaptability