Xsolla

Delivery Manager – Shop Builder

Xsolla

full-time

Posted on:

Location Type: Remote

Location: Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Prepare and distribute agendas for all recurring platform meetings.
  • Ensure agendas are distributed at least 24 hours before each meeting and that all action items are captured, assigned, and followed through to completion.
  • Manage scheduling logistics for a team distributed across multiple timezones.
  • Maintain the platform intake process across all customer teams.
  • Communicate request status updates to customer teams on a regular basis.
  • Keep intake data organized and complete for prioritization decisions.
  • Maintain a current dependency map across customer teams.
  • Identify and escalate risks, blockers, and timeline changes early.
  • Communicate the downstream impact of platform delays to relevant stakeholders.
  • Publish a weekly status update covering progress, upcoming milestones, and active blockers.
  • Act as the primary point of contact for operational and coordination questions from customer teams.
  • Maintain Confluence documentation for platform processes, decision logs, and operational artifacts.
  • Partner with the Product Owner to ensure the product roadmap reflects accurate delivery schedules.

Requirements

  • 3 or more years of program or project management experience within a technology or platform organization.
  • Demonstrated experience managing cross-team dependencies and stakeholder communication in a multi-product environment.
  • Proficiency with Jira and Confluence for tracking, reporting, and documentation.
  • Strong written communication skills, with experience producing regular status updates, meeting materials, and operational documentation.
  • Ability to work independently, manage competing priorities, and proactively identify and escalate issues.
Benefits
  • We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program.
  • This includes 100% company-paid medical, dental, and vision plans.
  • Unlimited Flexible Time Off.
  • A personalized career roadmap for each employee.
  • By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementstakeholder communicationcross-team dependenciesstatus updatesmeeting materialsoperational documentation
Soft Skills
strong written communicationindependent workmanaging competing prioritiesproactive issue identificationescalation of issues