Partner Engagement Manager, Manufacturing
Xometry
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • Texas • United States
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About the role
- Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
- Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
- Create and implement partner certification programs to establish quality benchmarks and standards.
- Manage the Partner Outsourcing Group program, including eligibility identification and promotion/demotion dependent on individual Partner Performance.
- Develop tailored training and coaching programs to elevate partner capabilities and performance.
- Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
- Lead initiatives to reduce partner churn and maintain a robust network.
- Serve as the ITAR conversion leader.
- Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners.
- Maintain comprehensive training records and standardize partner training materials.
- Collaborate with marketing teams to drive partner acquisition strategies and campaigns.
- 20-25% travel required.
Requirements
- Bachelor’s Degree or equivalent required.
- 8+ years serving as a lead/leader in supply chain or manufacturing.
- Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus.
- Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.
- Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others is a plus.
- Top-class analytical skills – understands the importance of data and acumen and converts insights into action.
- Strong communication and presentation skills.
- Experience in developing and delivering training programs.
- Fluency with presentation, document, project management and other essential business applications.
Benefits
- 401(k) match
- medical, dental and vision insurance
- life and disability insurance
- generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
- EAP
- other wellbeing resources
- and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysispartner certification programstraining program developmentoperational escalation managementmanufacturing standardssupply chain managementmachiningstrategic improvement implementationanalytical skillspresentation skills
Soft Skills
leadershipcommunicationmentorshipcollaborationproblem-solvingcoachingstrategic thinkingcustomer focusadaptabilitynetwork management
Certifications
Bachelor's DegreeXometry Certified