Xero

Senior Sales Operations Analyst

Xero

full-time

Posted on:

Location Type: Hybrid

Location: 🇺🇸 United States

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Job Level

Senior

Tech Stack

SQLTableau

About the role

  • Implement tools, processes and technologies core to sales team workflows and optimize processes
  • Serve as go-to for inbound queries across stakeholder management, CRM administration, sales forecasting, sales compensation and lead management
  • Generate data-driven insights to identify opportunities and challenges and support decision making
  • Operationalise delivery of Sales Operations strategy working closely with Sales Operations Manager and GTM Operations team
  • Drive Marketing and Sales automation, data integrity, training and sales support
  • Proactively and accurately forecast sales metrics and KPIs
  • Manage internal systems at maximum efficiency and become a global leader in process
  • Ensure data accuracy in Salesforce and support management reporting
  • Deliver timely, relevant and accurate data and insights to meet GTM team needs
  • Maintain adherence to Data Use and Governance processes and standards

Requirements

  • 5+ years of sales operations experience
  • Proven record conducting data analysis and providing insights via Excel/Google Sheets or other tools
  • Strong experience with SQL and/or Tableau
  • Experience supporting a sales team (SaaS business experience is a plus)
  • Extensive CRM system experience, Salesforce preferably
  • Stakeholder management
  • CRM administration
  • Sales forecasting experience
  • Sales compensation experience
  • Lead management experience
  • Exposure to change management principles is a plus
  • Demonstrated initiative and ability to work autonomously and proactively
  • Strong analytical skills leveraging SQL
  • Enthusiasm for building strong relationships
  • Proven ability to communicate and present effectively
  • Desire to make an impact by supporting diverse and inclusive teams
Benefits
  • very generous paid leave to use however you’d like (plus statutory holidays!)
  • dedicated paid leave to care for your physical and mental wellbeing
  • Employee Assistance Program to access mental health care for you and your family
  • Health insurance
  • Dental reimbursement with vision allowances
  • Healthcare spending account
  • Fertility and family forming financial support
  • Wellbeing and sports programmes
  • Employee resource groups
  • 26 weeks of parental leave for primary caregivers
  • Employee Share Plan
  • Beautiful offices with shared meals
  • Flexible working
  • Career development

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisExcelGoogle SheetsSQLTableauSalesforcesales forecastingsales compensationlead managementCRM administration
Soft skills
stakeholder managementanalytical skillscommunicationpresentation skillsinitiativeautonomyproactivityrelationship buildingchange managementsupporting diverse teams
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