Implement tools, processes and technologies core to sales team workflows and optimize processes
Serve as go-to for inbound queries across stakeholder management, CRM administration, sales forecasting, sales compensation and lead management
Generate data-driven insights to identify opportunities and challenges and support decision making
Operationalise delivery of Sales Operations strategy working closely with Sales Operations Manager and GTM Operations team
Drive Marketing and Sales automation, data integrity, training and sales support
Proactively and accurately forecast sales metrics and KPIs
Manage internal systems at maximum efficiency and become a global leader in process
Ensure data accuracy in Salesforce and support management reporting
Deliver timely, relevant and accurate data and insights to meet GTM team needs
Maintain adherence to Data Use and Governance processes and standards
Requirements
5+ years of sales operations experience
Proven record conducting data analysis and providing insights via Excel/Google Sheets or other tools
Strong experience with SQL and/or Tableau
Experience supporting a sales team (SaaS business experience is a plus)
Extensive CRM system experience, Salesforce preferably
Stakeholder management
CRM administration
Sales forecasting experience
Sales compensation experience
Lead management experience
Exposure to change management principles is a plus
Demonstrated initiative and ability to work autonomously and proactively
Strong analytical skills leveraging SQL
Enthusiasm for building strong relationships
Proven ability to communicate and present effectively
Desire to make an impact by supporting diverse and inclusive teams
Benefits
very generous paid leave to use however you’d like (plus statutory holidays!)
dedicated paid leave to care for your physical and mental wellbeing
Employee Assistance Program to access mental health care for you and your family
Health insurance
Dental reimbursement with vision allowances
Healthcare spending account
Fertility and family forming financial support
Wellbeing and sports programmes
Employee resource groups
26 weeks of parental leave for primary caregivers
Employee Share Plan
Beautiful offices with shared meals
Flexible working
Career development
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisExcelGoogle SheetsSQLTableauSalesforcesales forecastingsales compensationlead managementCRM administration
Soft skills
stakeholder managementanalytical skillscommunicationpresentation skillsinitiativeautonomyproactivityrelationship buildingchange managementsupporting diverse teams