XDS - A Customer Experience Agency

Technical Project Manager

• Oversee and manage entire digital presence for clients (e.g. website management, intranet, banner ads, landing pages, paid media campaigns, email campaigns, print flyers, social media, SEO/SEM, etc.)
• Proactively troubleshoot, resolve roadblocks, and keep projects moving smoothly—no babysitting needed.
• Translate client goals into actionable plans with clarity, speed, and an instinct for where AI and automation can do the heavy lifting.
• Monitor scope, budget, timelines, and interdependencies—always with an eye on outcomes.
• Prepare and provide accurate status to internal teams and clients, including updates on delivery of campaigns, and identifying/communicating/resolving issues in a timely manner.
• Effectively guide, coach, and mentor peer digital producers to grow their skills and meet project objectives.
• Drive and track interdependencies across digital platforms, work streams, communicate status and assist with maintaining team metrics.
• Facilitate negotiations between stakeholders around scope and priority.
• Jump in where needed across tasks—from resourcing and QA to documentation and optimization, and using AI to accelerate any of the above
• Be a self-starter. As a resourceful and resilient self-starter, you’ll thrive in a fast-paced environment where initiative and innovation are required.
• Use AI tools to compress production cycles—drafting status reports, briefs, QA checklists, and first-pass content—so the team spends its time on judgment, not busywork.
• Build and refine repeatable workflows (prompts, templates, automations) that scale how the team delivers across clients, rather than reinventing each project from scratch.

Digital Project Manager – Contract to Hire