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XDS - A Customer Experience Agency

Digital Project Manager – Contract to Hire

XDS - A Customer Experience Agency

Digital Project Manager managing digital marketing and web projects remotely. Leading project delivery and team collaboration while optimizing workflows with AI tools in a design agency.

Posted 6/18/2026contractRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Oversee and manage entire digital presence for clients (e.g. website management, intranet, banner ads, landing pages, paid media campaigns, email campaigns, print flyers, social media, SEO/SEM, etc.)
  • Proactively troubleshoot, resolve roadblocks, and keep projects moving smoothly—no babysitting needed.
  • Translate client goals into actionable plans with clarity, speed, and an instinct for where AI and automation can do the heavy lifting.
  • Monitor scope, budget, timelines, and interdependencies—always with an eye on outcomes.
  • Prepare and provide accurate status to internal teams and clients, including updates on delivery of campaigns, and identifying/communicating/resolving issues in a timely manner.
  • Effectively guide, coach, and mentor peer digital producers to grow their skills and meet project objectives.
  • Drive and track interdependencies across digital platforms, work streams, communicate status and assist with maintaining team metrics.
  • Facilitate negotiations between stakeholders around scope and priority.
  • Jump in where needed across tasks—from resourcing and QA to documentation and optimization, and using AI to accelerate any of the above
  • Be a self-starter. As a resourceful and resilient self-starter, you’ll thrive in a fast-paced environment where initiative and innovation are required.
  • Use AI tools to compress production cycles—drafting status reports, briefs, QA checklists, and first-pass content—so the team spends its time on judgment, not busywork.
  • Build and refine repeatable workflows (prompts, templates, automations) that scale how the team delivers across clients, rather than reinventing each project from scratch.

Requirements

What you’ll need
  • 3–5 years of experience in digital production or project management within an agency or fast-paced environment.
  • Strong cross-functional understanding of digital marketing, web development/design, SEO, paid media, and analytics.
  • Experience managing multi-channel campaigns and web projects with high visibility and measurable results.
  • Demonstrated ability to lead delivery while contributing directly to execution when needed.
  • Experience working with multiple clients and stakeholder groups.
  • Strong grasp of PM tools and techniques (we use Asana and lean heavily on AI to augment how we work), but your thinking goes far beyond checklists.
  • Bachelor’s degree.
  • Exceptional organizational, collaboration and communication skills.
  • Excellent attention to detail with the ability to work well under pressure.
  • Outstanding communication and interpersonal skills.
  • Patience and self-awareness. Sometimes projects can be challenging, and the right mindset, attitude and collaboration skills are key.
  • Must be able to manage multiple projects simultaneously.
  • Hands-on experience using AI tools (e.g., Claude, ChatGPT) in real production work—not just experimentation. You can show how AI has made your output faster or better.

Benefits

Comp & perks
  • A respectful and inclusive culture that fosters work-life balance, teamwork and employee morale
  • Fully Remote
  • Full health benefits with 50% company coverage
  • Up to 6 weeks of total PTO between vacation/flex/sick/mental health days and holidays
  • Up to 6 weeks of fully paid maternity and paternity leave
  • 5 week sabbatical every 5 years of service
  • 401k w/ up to 4% match
  • Yearly performance-based bonus
  • Weekly paid Door Dash lunch
  • Yearly $300 home-office allowance
  • Mac Laptop
  • Employee Referral Bonuses

ATS Keywords

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Hard Skills & Tools
digital productionproject managementdigital marketingweb developmentSEOpaid mediaanalyticsmulti-channel campaignsworkflow automationAI tools
Soft Skills
organizational skillscollaboration skillscommunication skillsattention to detailability to work under pressureinterpersonal skillspatienceself-awarenessinitiativeresilience
Certifications
Bachelor's degree