IT Manager – Operations Delivery Program Manager
Xcel Energy
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Colorado • Minnesota • United States
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Salary
💰 $112,200 - $159,400 per year
About the role
- Lead and manage the performance and development of staff.
- Lead priorities and manage work performance of staff, vendors and contractors.
- Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.
- Understand the customers' needs, and partner to deliver innovative solutions.
- Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance and other internal groups to drive results.
- Ensure products and services operate in a lean, stable, and adaptable manner.
- Ensure product delivery and operation are cost effective and within budget.
- Drive ongoing improvements in IT operational performance.
- Proactively prevent, and support prompt restoration of service disruptions.
Requirements
- Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position
- Excellent communication skills, effective with varying organizational levels and skill sets.
- Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
- Five years of prior people leadership experience.
- Ten years of experience with end-to-end service lifecycle, business process, project or product management.
- Experience with strategic planning, portfolio prioritization, delivery execution, and operations.
- Experience working within a regulated industry.
- Ability to deliver value in compliance with policies and regulations
- Demonstrated ability to apply a customer focus, problem solve, and drive continuous improvement to solutions, systems and processes.
- Demonstrated ability to drive, adopt, and lead others through change in a diverse and dynamic environment.
- Exposure to Sourcing and Contract Management practices.
- Proven ability to attain and hold in-depth acumen in business process, technical knowledge, and architectural topology.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
end-to-end service lifecyclebusiness process managementproject managementproduct managementstrategic planningportfolio prioritizationdelivery executionoperationscontract managementtechnical knowledge
Soft Skills
leadershipcommunicationrelationship managementcollaborationcustomer focusproblem solvingcontinuous improvementchange managementteamworkadaptability
Certifications
Bachelor's degree in TechnologyBachelor's degree in ScienceBachelor's degree in Business