Customer Care Clerk
Xcel Energy
part-time
Posted on:
Location Type: Office
Location: Eau Claire • Texas • Wisconsin • United States
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Salary
💰 $14 - $15 per hour
Job Level
About the role
- The Clerk's primary responsibility is entering web service orders into the customer billing system.
- Accountable for individual performance indicators of productivity and accuracy.
- Responsible for accurately entering in detail from service orders via multiple communication channels.
- Performing consistently to meet objectives and goals.
- Performing work and handle customers in a professional and respectful manner.
- Performing other limited duties as assigned, including projects as needed.
Requirements
- High School education or equivalent required.
- 1 year experience in a customer service environment required.
- Strong attention to detail with a high degree of accuracy.
- Ability to work independently and in multiple computer systems.
- Must be results oriented.
- Good verbal and written skills required.
Benefits
- Spot On Bonus
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
attention to detailaccuracyresults orientedverbal communicationwritten communicationindependent workprofessionalismrespectful interaction
Certifications
High School education or equivalent