Xceed Search Partners

Product Manager

• Support development of product roadmap assigned offerings
• Align product features with business goals, customer experience, and compliance standards
• Conduct market research and competitive analysis to inform product positioning
• Analyze industry trends, competitive landscape, customer behavior, and market opportunities
• Assist marketing with development of product go-to-market strategy
• Develop strategies and tactics to define the offering, and to further optimize and create value in the category
• Utilize data analytics tools and platforms to extract insights and inform decision-making
• Create detailed reports and presentations for management, highlighting key findings and recommendations
• Monitor and evaluate adoption rates, Net Promoter Score (NPS), Key Performance Indicators (KPI)’s, and operational efficiency post-launch etc.
• Provide suggestions to adjust strategies as needed to optimize results
• Communicate product plans, updates, and progress as appropriate, including executives, customers, and partners
• Facilitate feedback loops with brokers, clients, and internal users to refine product features
• Liaison cross-functionally (legal/regulatory, underwriting, claims, marketing, group services, commercial growth) to operationalize the new product
• Collaborate with peers to create internal training and serve as in-house subject matter expert on assigned product
• Respond to post launch feedback and implement adjustments