WVU Medicine

Customer Service Representative

WVU Medicine

full-time

Posted on:

Location Type: Remote

Location: Virginia • West Virginia • United States

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Job Level

Junior

About the role

  • Responsible for accurate and timely resolution of patient’s billing concerns
  • Responsible for interviewing and counseling patients for payment arrangements and/or charity assistance
  • Works with patients to resolve account balances

Requirements

  • High school diploma or equivalent
  • One (1) year experience in a healthcare setting
  • One (1) year previous customer service experience
Benefits
  • Health insurance
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
interviewingcounselingcustomer serviceproblem-solvingcommunication