Wurl

Platform Engineer

• Design and maintain composable IaC (CDK or Terraform) patterns for Cloud Infrastructure (EKS).
• Implement composable, idempotent, multi-environment GitOps workflows.
• Optimize scalability and cost-per-performance using metrics-driven automation and autoscaling technologies such as Karpenter.
• Develop and maintain observability across the platform using Prometheus, Grafana, and distributed tracing.
• Collaborate with application teams to define SLIs/SLOs and capacity models for mission-critical services.
• Lead or participate in production incident response, postmortems, and reliability reviews.
• Create and operate resilient CI/CD pipelines for safe, rapid deployments and rollbacks.
• Champion automation, low-toil operations, and a culture of continuous improvement.

Senior Platform Engineer

Support Engineer

• Serve as the first point of contact for IT-related issues, troubleshooting macOS laptops.
• Provision, configure, and maintain company laptops using JAMF for device management and Bitdefender for endpoint protection.
• Manage inventory of IT hardware (laptops, accessories, replacements).
• Create, modify, and disable user accounts across Okta, Google Workspace, Slack, Zoom, Atlassian Jira/Confluence, Salesforce, Snowflake, Databricks, and AWS.
• Enforce company policies for secure authentication (SSO/MFA) and access control.
• Lead IT aspects of onboarding new hires: laptop provisioning, account setup.
• Coordinate secure offboarding for departing employees: deprovisioning accounts, reclaiming and wiping devices, and revoking access.
• Administer licenses for productivity and collaboration tools, e.g.: Google Workspace, Microsoft Office, Zoom, Slack, Atlassian Jira/Confluence.
• Track IT issues using Jira.
• Help maintain compliance standards and monitor endpoint and access security.

Senior Platform Engineer

IT Support Engineer