Wunderflats

Strategic Operations Manager

Wunderflats

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Tech Stack

Tableau

About the role

  • Own and deliver strategic, cross-functional projects end-to-end with a clear business impact, especially on own innovations, changes and optimisations that increase our landlord engagement, satisfaction and listing quality on our marketplace.
  • Structure ambiguous problems into clear plans, timelines, and success metrics
  • Lead operational customer facing launches of e.g.new offers, features, and operational processes
  • Use data to identify root causes, validate hypotheses, and measure impact
  • Define and track meaningful KPIs with Data teams (e.g. Tableau)
  • Align stakeholders and communicate progress proactively throughout execution
  • Anticipate risks and adapt execution when needed

Requirements

  • 3-4 years of experience in Operations Strategy, Project Management, Consulting, or similar roles
  • Proven track record of leading cross-functional initiatives end-to-end, with a clear business impact
  • Strong execution focus within a business environment (not only consulting)
  • Excellent structuring and prioritization skills
  • Pragmatic, impact-driven mindset
  • Data-driven and analytically strong
  • Systems thinker with customer-centric approach
  • Strong communication and stakeholder management skills
  • High ownership and reliability.
Benefits
  • #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
  • #worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time.
  • #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
  • #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
  • #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us.
  • #welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis.
  • #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Operations StrategyProject ManagementData AnalysisKPI TrackingCross-functional InitiativesCustomer EngagementProcess OptimizationRoot Cause AnalysisHypothesis ValidationImpact Measurement
Soft Skills
Execution FocusStructuring SkillsPrioritization SkillsPragmatic MindsetAnalytical SkillsSystems ThinkingCustomer-centric ApproachCommunication SkillsStakeholder ManagementReliability