WTime Business Intelligence

Backend Engineer

• Perform corrective and evolutionary maintenance of the internal ITSM platform, ensuring availability and performance.
• Create and maintain integrations between the ITSM system and other corporate services.
• Maintain and evolve backend services developed in PHP (including possible legacy code) and Node.js.
• Build stable, secure, and well-documented REST APIs.
• Read, understand and modernize legacy code while preserving business rules (common in ITSM platforms).
• Design, query, optimize and maintain the MySQL database.
• Create stored procedures, indexes, performance analyses and tuning.
• Ensure transactional consistency and integrity of the application.
• Make adjustments and fixes to existing screens (HTML, CSS, JS, jQuery or lightweight frameworks).
• Contribute to small UX improvements across platform modules.

Mid-level Full Stack Developer, PHP, Node.js, MySQL – ITSM Platform Maintenance