Senior Billing Representative

WSGR

full-time

Posted on:

Location Type: Hybrid

Location: Palo Alto • California • United States

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Salary

💰 $36 - $49 per hour

Job Level

Senior

About the role

  • Assist in the distribution of prebills to partners by reviewing prebills for matter accuracy, highlighting special billing requirements and generally questioning any irregularities noticed
  • Provide eBills and email invoices to clients with accuracy and customer service focus
  • Pull expense back-up on an as-needed basis
  • Act as Mentor to Billing Services Support Representatives and Account Managers for Billing needs
  • Provide billing training to Account Managers and Billing Services Support Representatives
  • Work with revenue team to ensure all monthly billing is completed by month end deadline
  • Special projects as required

Requirements

  • Bachelor’s degree preferred
  • 7+ years of prior experience in high volume/dollar automated law firm finance role in billing
  • Experience with Aderant or other legal finance software is required
  • Detail-oriented and ability to manage competing priorities
  • Self-motivated to achieve assigned goals
  • Ability to organize and effectively complete tasks
  • Excellent proficiency in Microsoft Outlook, Excel and Word
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients
  • Excellent understanding of business process
Benefits
  • Highly competitive salary and benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingeBillingAderantlegal financeMicrosoft ExcelMicrosoft OutlookMicrosoft Word
Soft Skills
detail-orientedself-motivatedorganizational skillscustomer servicecommunication skillsability to manage competing prioritiesability to work under pressurepositive attitude
Certifications
Bachelor’s degree