Wrapbook

Production Accounting Specialist III

Wrapbook

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $92,500 - $144,400 per year

About the role

  • Lead onboarding for clients adopting Wrapbook’s production accounting tools, ensuring seamless setup and strong early adoption.
  • Deliver expert guidance on payroll configuration, production accounting workflows, and best practices throughout the onboarding lifecycle.
  • Act as the primary point of contact for client-side production accounting questions during implementation and early use.
  • Run training sessions and technical walkthroughs, clearly articulating both platform functionality and production accounting logic.
  • Respond to integration challenges and provide workflow consultation in collaboration with Engineering, Product, and Customer Success.
  • Translate common client questions into scalable resources like guides, FAQs, and SOPs.
  • Share customer feedback and observed gaps with internal teams to support product iteration and improved client experience.
  • Help transition accounts to long-term success and support teams with clean documentation and handoff clarity.

Requirements

  • 6+ years of hands-on experience in entertainment payroll, production accounting, or a related operational finance role
  • Familiarity with union and non-union payroll processes, production incentives, and episodic production workflows
  • Experience using or supporting tools like SmartAccounting, PSL, MediaWeb, Cast & Crew, or similar
  • Exceptional communication skills with the ability to explain complex concepts to non-technical users
  • Ability to manage multiple clients, timelines, and competing priorities with calm and clarity
  • Strong documentation, training, and knowledge-sharing mindset
  • Comfortable working independently in a fast-paced, fully remote team environment
Benefits
  • Unlimited Paid Time Off
  • Work from anywhere in Canada and USA
  • Health and Dental benefits
  • Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
  • Up to 2% matching RRSP / 401K
  • Learning and Development opportunities
  • Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
production accountingpayroll configurationoperational financeunion payroll processesnon-union payroll processesproduction incentivesepisodic production workflowsdocumentationtrainingknowledge-sharing
Soft Skills
communication skillsclient managementtime managementorganizational skillsproblem-solvingindependenceadaptabilityclaritycalmnesscollaboration