Legal Assistant – Judgement
McCalla Raymer Leibert Pierce, LLC
Customer Service Representative
WPS - Educational and Psychological Assessments
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $21 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Receive, enter, verify, and update customer orders and monitor backorders, shipping status changes, and order cancellations
- Capture complete, clear notes in systems to ensure visibility and continuity
- Manage quotes and outreach by following policies and perform proactive follow-up
- Respond to customer emails promptly and efficiently through written communication
- Focus on data accuracy, timelines, and supporting the overall flow of customer transactions
- Report to the Customer Service Manager
- Work Monday through Friday, work hours begin and end between 7:30am and 4:00pm with a half-hour lunch and two rest breaks
- Full-time temporary position requiring eight hours per day and occasional paid overtime may be necessary
Requirements
- 2+ years of Customer Service experience
- Speaks clearly, slowly and is a good listener
- Highly organized with a strong diligence and attention to detail
- Excellent interpersonal and communication abilities
- Ability to work quickly with thoroughness and efficiency
- Skilled in Microsoft Office, specifically Word and Outlook
- Specific vision abilities required: Close vision and Distance vision
- Auditory/hearing ability to hear others using a phone or online conferencing system
- Regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear
- Regularly required to sit for prolonged periods
- Responsible person with regular attendance required
- At this time, WPS is unable to provide visa sponsorship
