**Responsibilities **
Own and maintain technical documentation for Wowza Streaming Engine, including:
Installation and deployment guides
Configuration and administration documentation
Feature and release documentation
Troubleshooting and operational guidance
Collaborate closely with software engineers, product managers, and QA to understand new features, changes, and technical constraints.
Translate complex streaming, encoding, and server-side concepts into clear, accurate, and usable documentation for technical audiences.
Document REST APIs, configuration options, and workflows used by developers and system administrators.
Review engineering artifacts (code changes, design docs, pull requests) to ensure documentation accuracy and completeness.
Maintain and update content within our knowledge base.
Use Git and the command line to manage documentation updates, review changes, and participate in versioned release workflows.
Help define and improve documentation standards, structure, and best practices across the product.
Partner with support and field teams to address documentation gaps and common customer issues.

Requirements

**Required Qualifications **
3+ years of experience in technical writing for software, developer tools, or infrastructure products.
Proven experience collaborating directly with engineering and product teams.
Strong ability to understand and document complex technical systems.
Experience documenting APIs and developer-facing features.
Working knowledge of Git, including basic command-line workflows.
Excellent written communication skills, with a focus on clarity, precision, and usability.
**Preferred Qualifications **
Familiarity with Wowza Streaming Engine, video streaming technologies, or media workflows (HLS, DASH, transcoding, etc.).
The ideal candidate has experience with Java and Python, is comfortable reading code, and has familiarity with cloud-native technologies and emerging AI systems.
Understanding of REST API concepts, including endpoints, authentication, and request/response patterns.
Experience maintaining documentation in a React-based or static-site developer portal.
Familiarity with Markdown, MDX, and lightweight JSX.
Experience working in Agile or Scrum-based development environments.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical writingAPI documentationGitJavaPythonREST APIMarkdownMDXReactAgile

Soft Skills

collaborationwritten communicationclarityprecisionusabilityunderstanding complex systems