
Program Manager, Ops Support System
Woven Planet
full-time
Posted on:
Location Type: Hybrid
Location: Tokyo • Japan
Visit company websiteExplore more
Tech Stack
About the role
- Manage several projects and lead the team with the manager’s support to deliver multiple solutions to support Toyota Woven City Operation throughout the entire system lifecycle
- Make a project plan and define high-level requirements, project scope, and operational policy and rules with the manager’s support
- Work with partners to define requirements, set high-level schedules and milestones, identify risks, priority and communicate with cross-functional partners both across the company and externally with the manager’s support
- Do everything you need to succeed by considering the balance of cost, speed, flexibility and quality
- Responsible for the success of the cross-functional task force projects in charge with the manager’s support
Requirements
- 3+ years of leading or managing new product / service development projects as a Program Manager
- Experience a part of the system development project lifecycle, especially for Post-Production/System Operation phase
- A natural collaborator with a win-win drive who can facilitate productive conflict, creating outcomes that magnify input exponentially for all parties involved
- Verbal and written presentation skills in business level English and Japanese language
- A certain range of technical experience regarding mid-large-scale software development, especially for system operation / DevOps solutions
- Problem solving skills with taking ownership to resolve problems with multiple stakeholders in timely manner
- Patience in dealing with different cultures / languages and different decision-making mechanisms and logic
- Project management with a sense of urgency to complete transactions
- Demonstrated professional experience in mid or large-scale program management, ideally in digital transformation, AI implication, IoT, CTI (Computer Telephony Integration), CRM (Customer Relationship Management), etc…
- Experience in product and service development and operation projects that comply with ITIL (Information Technology Infrastructure Library)
- Enterprise software development experience and knowledge in Javascript/HTML/CSS (or equivalent languages for development on PaaS/SaaS system)
- Experience of development of IoT service product or big data platform or AI-based learning platform
Benefits
- Competitive Salary - Based on experience
- Work Hours - Flexible working time
- Paid Holiday - 20 days per year (prorated)
- Sick Leave - 6 days per year (prorated)
- Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
- Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
- Housing Allowance
- Retirement Benefits
- Rental Cars Support
- In-house Training Program (software study/language study)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementsystem development lifecycleDevOpssoftware developmentJavascriptHTMLCSSIoT service developmentbig data platform developmentAI-based learning platform
Soft Skills
collaborationproblem solvingcommunicationpresentation skillscultural sensitivityconflict resolutionownershipurgencyteam leadershipstakeholder management