Vice President, Group Account Director
Woven Health Collective
full-time
Posted on:
Location Type: Office
Location: United States
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Job Level
Tech Stack
About the role
- Lead and manage teams of account managers and subordinate supervisors, including direct oversight of workload allocation, account assignments, and performance management
- Establish and review regular schedules for client check-ins, team deliverables, and ensure quality of service across all accounts
- Develop policies and best practices for addressing client issues, upselling/cross-selling, and maximizing revenue; set individual and team targets and monitor progress
- Provide senior leadership for high-profile, complex, or critical accounts, acting as the executive sponsor and solution architect for client engagements
- Administer departmental policies and procedures, review team performance, and participate in developing and managing budgets, strategic plans, and operational enhancements
- Analyze team performance, assess account and business health, and communicate critical business issues and forecasts to senior leadership
- Oversee all personnel decisions in assigned group, including hiring, mentoring, retention, and career development for direct reports and indirect teams
- Champion new business development, lead client pitches, and support organization-wide efforts for growth and client acquisition
- Evaluate trends, client feedback, and competitive landscape to refine account management strategies and optimize team outcomes
- Foster a strong team culture, drive unity and morale, and promote best practices and innovation throughout the organization
Requirements
- Bachelors degree in business, marketing, communications, or related field required; advanced degree preferred
- Minimum 8 years of progressive experience in account management, including substantial prior management and personnel responsibility
- In-depth understanding of the fields concepts, principles, and integrated solution delivery
- Teamwork and proven ability to foster collaboration and unity
- Strong leadership, management, and decision-making skills with full authority for personnel actions
- Advanced oral and written communication skills for internal and external stakeholders
- Customer/client orientation and advanced relationship-building abilities
- Business problem/situation analysis and strategic vision
- Project management and financial acumen for budget and performance oversight
Benefits
- Empathy and collaboration culture
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementperformance managementbudget managementstrategic planningbusiness developmentproject managementsolution deliverydata analysispolicy developmentupselling
Soft Skills
leadershipteamworkcollaborationcommunicationrelationship buildingdecision makingmentoringproblem analysisinnovationteam culture
Certifications
Bachelor's degreeadvanced degree