Woven Care

Billing Specialist

Woven Care

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, California, Colorado, Illinois, Kentucky, Maine, Mississippi, Montana, New Hampshire, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Washington, Wisconsin • 🇺🇸 United States

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Salary

💰 $21 - $26 per hour

Job Level

JuniorMid-Level

About the role

  • Timely, complete, and accurate initial submission of claims, follow-up, and re-submission of claims as necessary
  • Own and nurture payor relationships, manage follow-up on special projects, and resubmission of denied claims
  • Monitor and report on the aging of accounts receivable and reason codes for claim denials
  • Investigate claim denials, identify reasons, and appeal or correct denied claims to ensure maximum reimbursement
  • Collaborate with client intake, authorizations, and other internal stakeholders on billing functions and special projects
  • Reconcile and distribute accurate and timely patient account statements
  • Initiate collections activities for past due accounts and negotiate payment plans or arrangements
  • Post collections to practice management software and process remittances from payors
  • Recommend and implement process improvements for revenue cycle management, billing, payor relations, and compliance
  • Maintain positive relationships with clients, clinicians, team members, and referral sources
  • Communicate effectively with families on benefits and insurance costs
  • Ensure compliance with healthcare regulations, coding guidelines, and insurance policies
  • Supervise day-to-day activities, monitor efficiency and productivity, and provide training, coaching, and technical support
  • Assist with planning and implementing quality assurance for all processes and conduct routine staff meetings regarding authorizations

Requirements

  • Associate degree or qualified experience
  • Two to four years of experience in healthcare billing/collections, pre-authorizations, and payment posting
  • Experience in speech, occupational, and physical therapy preferred but not required
  • Experience using Raintree EMR preferred but not required
  • Strong computer and IT skills; ability to independently set up office equipment at a home workstation
  • Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Advanced level understanding of medical terminology and mathematics
  • Clear written and verbal communication and strong interpersonal skills; comfortable with cold-calling and escalations
  • Ability to work independently with minimal supervision and lead with a solution-oriented mindset
  • Must live or plan to live in one of the following states: Alabama, Arizona, California, Colorado, Georgia, Illinois, Kentucky, Maine, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, New York, Oklahoma, Pennsylvania, Tennessee, Texas, Washington, Wisconsin
  • Eligible to work in the U.S. (Woven Care uses e-Verify)
Benefits
  • Remote work, Monday-Friday 8:00 am - 4:00 pm MST (40 hours/week)
  • Fun work environment ("And yes, we have fun doing it.")

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
healthcare billingcollectionspre-authorizationspayment postingmedical terminologymathematicsrevenue cycle managementprocess improvementsclaim denials investigationappeals
Soft skills
clear communicationinterpersonal skillssolution-oriented mindsetindependent worktrainingcoachingnegotiationrelationship managementteam collaborationefficiency monitoring
Certifications
Associate degree
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