Worldwide Flight Services (WFS)

Ramp Services Manager – On Duty

Worldwide Flight Services (WFS)

full-time

Posted on:

Location Type: Office

Location: Seattle • Washington • United States

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Salary

💰 $80,168 per year

About the role

  • Oversee ramp operations, including aircraft marshaling, baggage handling, and loading/unloading.
  • Coordinate with ground crews to ensure safe, on-time aircraft turnaround.
  • Monitor GSE (Ground Support Equipment) usage and maintenance.
  • Manage irregular operations such as aircraft diversions, mechanical issues, or weather disruptions.
  • Act as the primary decision-maker and point of contact during the shift.
  • Conduct shift debriefings for operational staff.
  • Maintain clear communication between departments and with airline partners.
  • Complete operational reports and incident documentation as needed.
  • Train, coach, and mentor frontline supervisors and staff.
  • Maintain a safe work environment and participate in required safety audits.

Requirements

  • 3 years of experience in ground operations or ramp services, with at least 1 year in a supervisory or leadership role.
  • High school diploma or equivalent; bachelor’s degree in aviation, logistics, or a related field preferred.
  • Understanding of ramp operations, safety protocols, and FAA regulations.
  • Strong leadership, communication, and problem-solving skills.
  • Valid driver’s license; ability to obtain airport security badge.
  • Ability to work irregular hours, including weekends and holidays.
Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
aircraft marshalingbaggage handlingloading/unloadingGSE maintenanceoperational reportingincident documentationsafety audits
Soft Skills
leadershipcommunicationproblem-solvingtrainingcoachingmentoring
Certifications
high school diplomabachelor’s degree in aviationbachelor’s degree in logistics