Client Services Representative

• Serve as the primary management contact and client liaison
• Assist in managing the end-to-end service delivery lifecycle, from planning and execution to monitoring and reporting
• Coordinate with internal teams to ensure timely and accurate service delivery and resolve issues
• Support the development and implementation of service delivery processes and best practices
• Gather and analyse service performance data to identify trends and opportunities for improvement
• Build and maintain strong relationships with clients and act as a point of contact for service-related inquiries
• Participate in regular service review meetings and contribute to continuous improvement initiatives
• Drive service quality, stability and contribute to business growth

Client Services Manager

Head of Client Services

Senior Analyst, Client Services – 12 Month Secondment

Vice President, Client Service

Client Services Associate – Entry Level