World Wildlife Fund

Program Specialist

• Serves as the primary point of contact with HQ Program Operations and Country office staff (in English and Spanish) to understand business questions, reporting requirements, and decision-making needs.
• Design and maintain Power BI and Microsoft Fabric dashboards that provide timely, actionable insights tailored to end-user needs.
• Validate report data for accuracy, ensure dashboards reflect correct business needs rules and structures, and maintain documentation for report logic, definitions, filters, and assumptions.
• Develop and deliver training, and job aids (in English and Spanish) to help users navigate and interpret reports.
• Provide ongoing user support in English and Spanish by answering questions, troubleshooting issues, and guiding non-technical staff in data-driven decision-making.
• Assist in system issue triage by reproducing and documenting errors, coordinating with relevant teams, and testing fixes.
• Participate in user acceptance testing (UAT) for system enhancements, providing feedback and supporting release communications.
• Assist with periodic access audits and coordinate with IT on user provisioning for reporting tools.
• Contribute to process mapping, workflow documentation, and light process improvement activities in collaboration with the Director.

Program Business Solutions Specialist

General

• Lead the day-to-day administration of the Panda Ambassador Program, including recruitment, candidate vetting, onboarding, and advising on projects.
• Develop and implement recruitment strategies to target high-engagement candidates.
• Coordinate and develop resources (e.g., toolkits, project templates, educational materials) to support Ambassadors’ projects and engagement, using tools like Airtable and Canva.
• Lead monthly Panda Ambassador calls, fostering community engagement through updates, shout-outs, and challenges.
• Consistently drive engagement in the Panda Ambassador online community platform.
• Ensure Ambassador activities align with broader campaign narratives.
• Research and recommend best practices and emergent technologies, tools, and tactics.
• Support the planning and execution of major Activism & Outreach events like WWF’s annual Lobby Day, panel discussions with experts, and mobilizations.
• Manage annual Youth Conservation Leadership Award application and review process and awardee engagements throughout the year.
• Coordinate and implement WWF's activism social media strategy, creating content, scheduling posts and collaborating with other organization channels on the @WWF_Act Instagram account.
• Track and report on key engagement metrics, providing data-driven insights to improve program effectiveness.

Specialist, Activism and Outreach

Ecommerce

• Lead the strategic vision, digital experience design, and operational management of WWF-US's web presence, including worldwildlife.org and associated digital properties.
• Oversee the web experience strategy, user experience design, digital discoverability, and web performance.
• Serve as the primary strategic owner of WWF's relationship with its external development partner.
• Shape how WWF shows up digitally across search, AI-powered platforms, and emerging discovery channels.
• Partner with the Director, Digital Content; the VP, Digital Platforms; and leaders across Integrated Marketing, Conservation, and Development to advance WWF's digital strategy, audience engagement, and fundraising goals.
• Translate organizational priorities into a coherent, measurable web experience strategy and ensure the website consistently reflects WWF's brand, values, and mission.

Senior Director, Web Experience and Digital Strategy

Director

• Manages a high performing, strong and united team of 2-4 staff members, facilitating good communication, collaboration and sharing of lessons learned.
• Provides leadership to the Great Plains team to implement program priorities, including designing research workstreams with staff, tracking progress and evaluating results.
• Ensures team members have clear work plans and expectations.
• Works with Science team and others (e.g. Sustainable Ranching Initiative, Great Plains Wildlife Initiative, Wildlife Team, Freshwater, etc.) in developing, implementing and regularly evaluating strategies, priorities, budgets, and timelines.
• Ensures results are delivered on time and within budgetary guidelines.
• Develop, build, and maintain partnerships with leaders in the science community within the government, non-profits, ranching community, Native Nations, and the private sector to support the goals of the GP Program including improving management of grasslands, protecting land from conversion, restoring native grasslands and native wildlife.
• Coaches the Science team on partnership development.
• Coordinates with Great Plains team, WWF Policy & Government Affairs, and external partners to support science needs for advocacy of policies at numerous levels of government that promote grassland conservation, wildlife restoration, and incentivize sustainable grazing and grassland management.
• Serves as part of GP’s leadership team to drive integration of programs within the GP (including identifying emerging opportunities, improving existing conservation projects and troubleshooting and resolving conservation challenges), address regular field office issues, and build team cohesiveness.
• In coordination with WWF Development, Private Sector Engagement, and GP team, the Director will lead development and conceptual framework for proposals.

Director, Great Plains Science

• Lead the strategic vision, digital experience design, and operational management of WWF-US's web presence, including worldwildlife.org and associated digital properties.
• Oversee the web experience strategy, user experience design, digital discoverability, and web performance.
• Serve as the primary strategic owner of WWF's relationship with its external development partner.
• Define and drive the long-term strategic vision for WWF's organizational website worldwildlife.org.
• Set standards for user experience, interaction design, information architecture, and web performance across all digital touchpoints.
• Lead the evolution of WWF's web presence into emerging discoverability channels, including AI-powered search.
• Anticipate and respond to shifts in the digital landscape, translating trends in AI, search, and audience behavior into actionable strategies.
• Establish a culture of analytics, experimentation, and continuous improvement grounded in robust data and user research.
• Manage contracts, service level agreements, development prioritization, and budget stewardship to ensure maximum value from external partnerships.
• Oversee the design, user experience, and operational health of worldwildlife.org, ensuring accessibility, performance, security, and compliance with applicable legal standards.
• Guide the organization's approach to technical SEO, structured data, and metadata strategy to maximize organic discoverability and search performance.
• Collaborate with Integrated Marketing, Development, Programs/Goals, and Communications teams to ensure the website meets acquisition, fundraising, and engagement goals.

Senior Director, Web Experience, Digital Strategy

Security Operations

• Leads and supports investigation, containment, and remediation of cybersecurity incidents
• Monitors and responds to security events across multiple environments
• Collects, correlates, and analyzes data from various sources to identify threats
• Performs root cause analysis and documents incidents from detection to review
• Improves detection and response capabilities through playbook development
• Participates in exercises and reviews to strengthen IR capabilities
• Communicates incident details and recommendations to stakeholders
• Stays current on emerging threats and shares knowledge

Program Business Solutions Specialist

Specialist, Activism and Outreach

Senior Director, Web Experience and Digital Strategy

Director, Great Plains Science

Senior Director, Web Experience, Digital Strategy

Cybersecurity Incident Response Engineer