World Relief

Career Pathways and Student Transitions Manager

World Relief

full-time

Posted on:

Location Type: Hybrid

Location: Chicagoland • Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $60,000 - $70,000 per year

Job Level

Entry Level

About the role

  • This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame
  • Provide direct supervision, support, and coaching to all Career Pathways (CPS) staff and dotted-line support to Student Success Coaches (SSC)
  • Maintain cohesive team culture across Adult Education (AE) and Workforce Development (WD) functions, ensuring communication flows smoothly between departments
  • Lead team meetings, case reviews, and cross-functional planning sessions
  • Support staff development in both academic transition advising and workforce readiness coaching (SMART goals, wrap around delivery, career development and upward mobility)
  • Coordinate dotted-line supervision of Student Success Coaches, ensuring alignment of transition advising with AE instructional goals without direct personnel oversight
  • Promote integration with the Employment Services team to ensure coordinated recruitment and referrals and collaboration on career-based activities
  • Collaborate with Adult Education instructors to align curriculum, bridge programming, and ICAPS pathways with employer-informed skills requirements identified through World Relief Chicagoland (WRC) employer partnerships
  • Coordinate with Children & Youth (C&Y) to ensure older youth (16+) receive early career exploration, part-time job readiness support, and connection to skill-building opportunities
  • Ensure Career Pathways Specialists maintain aligned practices with all collaborating teams around job upgrades, credential pathways, wage/benefits tracking, and advancement milestones
  • Support shared recruitment pipelines and current practices across AE classes, Employment 6/12-month job follow-up touchpoints, and C&Y after-school programs to strengthen consistent referral flow into CP services
  • Translate AE priorities into career pathways practices through SSC participation on the team
  • Translate WD priorities into academic transitions through CPS support of AE-led workforce initiatives and pilots
  • Maintain strong dotted-line alignment with the Director of Community Enterprise & Workforce Innovation to ensure strategy, program vision, and AE–WD integration remain consistent
  • Participate in cross-department client tracking activities, ensuring CP activities support Employment and Case Management, and AE progress toward grant performance benchmarks
  • Maintain relationships with community colleges, training providers, and employer partners for clinical placement, advising, job placement, and post-placement retention
  • Represent WRC in external meetings, workgroups, and partnership development activities
  • Maintain partnership alignment with employer advisory groups to ensure CP program design reflects current labor market needs, supports employer co-developed training pathways, and increases opportunities for job upgrades
  • Coordinate youth-relevant partnerships (high schools, youth workforce programs) in collaboration with the C&Y team for students exploring early employment
  • Ensure staff documentation meets the standards of AE, WD, and grant-funded programs (ICCB, WIOA, JTED, etc.)
  • Monitor progress toward key outcomes such as training completion, credential attainment, employment placement, and retention
  • Support continuous improvement processes and contribute to strategic planning with leadership
  • Ensure CP staff document job upgrades, credential attainment, training completions, and wage changes consistent with RSS definitions and WRC-wide reporting standards
  • Maintain the managerial anchor role even if staffing is reduced due to funding changes. Take on a small caseload if needed to ensure service continuity
  • Sustain program presence with a core team of 2–3 CPS/SSC and the CSTM, preserving culture and operational continuity
  • Support cross-training of remaining staff so they can function in both SSC and CPS capacities if needed
  • Prepare the CP/SSC structure to scale up efficiently if new funding is secured
  • Strengthen the shared oversight model that supports long-term financial resilience through AE and WD integration
  • Maintain consistent processes, SOPs, and team identity regardless of funding fluctuations
  • Strengthen the CP team’s integration footprint by maintaining flexible cross-training models that enable smooth collaboration with AE, Employment, and C&Y

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • At least two years’ experience in sales, fundraising, marketing, or related field preferred
  • Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
  • Proficient in Microsoft Office applications
  • Bachelor’s degree required
  • Valid Driver’s License and good driving record
Benefits
  • Competitive benefits package
  • Employee discount program
  • Drug-free workplace
  • Pre-employment substance abuse testing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supervisionperformance monitoringstaff developmentcareer developmentjob placementcredential attainmenttraining completionwage trackingstrategic planningcross-training
Soft Skills
coachingcommunicationteam leadershipcollaborationrelationship managementflexibilityproblem-solvingcommitment to missioncultural competencycommunity engagement
Certifications
Bachelor's degreeValid Driver’s License