Healthcare Data Analyst
SoundCloud
Implementation Specialist, TLM
World Insurance Associates LLC
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $60,000 per year
Job Level
JuniorMid-Level
About the role
- Implementation of Workforce Management for new clients.
- Provide ongoing technical and administrative support in payroll, accruals, and time and labor and includes problem resolution, customer service, communications, training, etc.
- Update and maintain company templates for creating new clients.
- Build and process accrual policies.
- Build and test TLM Technology in UKG Ready.
- Assist with setup, implementation, and support of TLM Hardware.
- Stay updated on system changes and industry trends to keep up to date with knowledge of products and processes for clients.
- Create detailed instructions and custom tip sheets to assist internal staff and clients with technical aspects of UKG Ready.
- Train clients in TLM as well as system maintenance.
- May be involved in pre-sales product demonstrations when needed or aid with scoping projects.
- Performs other related duties as required.
Requirements
- 2+ years of UKG Ready experience or related field
- Knowledge of implementing UKG Ready with functional expertise in Payroll, Tax, Time and Attendance, and Accruals.
- At least 2 years of experience in Workforce Management (TLM), preferably in an implementation or consulting role.
- Strong knowledge of TLM software and systems, such as Paychex, ADP, Paylocity and Gusto, with preferred experience with UKG Ready.
- Strong time management and problem-solving skills, with a focus on attention to detail.
- Effective communication and interpersonal skills, with the ability to collaborate effectively with clients, sales, third party vendors, and internal stakeholders.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong technical skills, including proficiency in Microsoft Office, including Excel, Word, and PowerPoint
