PTC

Solutions Implementation Consultant

PTC

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $63,000 - $95,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudJavaScriptSFDC

About the role

  • Collaborate with internal stakeholders and team members, build solutions in SFDC that support business requirements
  • Participate in appropriate discovery, planning, and strategy sessions to support business objectives
  • Design, develop, test, document, and deploy high quality business solutions on the SFDC platform
  • Utilize SFDC data structure to meet complex process and reporting requirements
  • Work collaboratively with other functional and technical project team members to ensure a successful and timely project delivery
  • Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
  • Perform ongoing Salesforce administration and development
  • Support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
  • Monitor Salesforce.com usage for compliance and maintain security
  • Manage the process of implementing improvements and new functionality in SFDC application
  • Perform maintenance and troubleshooting of applications
  • Deliver support and solutions for break/fix issues

Requirements

  • Bachelor’s Degree
  • 3+ Years of experience in software implementation and consulting in a commercial software environment
  • Ability to learn software and technology quickly in a fast-changing environment
  • Experience implementing enterprise level business application software solutions
  • Experience and creativity in troubleshooting business process and software problems
  • Experience providing end user and project team training on-site or in the field at customer locations
  • Ability to take ownership of and follow through on all project related issues
  • Impeccable communication skills and the ability to interface with peers, clients, prospects, and executives
  • Excellent organization, prioritization, and problem-solving skills with a customer satisfaction mindset
  • Technically curious with a hands-on knowledge of web programming languages (JavaScript, HTML, XML, etc.) and/or cloud-based application delivery
  • Ability to work independently and collaboratively with customers and partners without detailed day to day supervision
  • Willingness to travel up to 25%
Benefits
  • Medical, dental and vision insurance
  • Paid time off and sick leave policies
  • Tuition reimbursement
  • 401(k) contributions and employer match
  • Flexible spending accounts
  • Life insurance
  • Disability coverage
  • Generous commuter subsidy
  • Employee share purchase program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSalesforce.com administrationSalesforce configurationJavaScriptHTMLXMLbusiness process troubleshootingenterprise level business application softwarereporting requirementsapplication maintenance
Soft skills
communication skillsorganizational skillsprioritization skillsproblem-solving skillscustomer satisfaction mindsetownershipcollaborationcreativitytechnical curiosityindependence
Certifications
Bachelor’s Degree