WorkWhile

Field Operations Manager

WorkWhile

full-time

Posted on:

Location Type: Hybrid

Location: Goodyear • Arizona • United States

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Job Level

Junior

About the role

  • Oversee and support all Field Operations at client sites
  • Act as the primary escalation and performance lead for key client locations, establishing feedback loops with internal WorkWhile teams and ensuring operational excellence
  • Step into shift lead responsibilities when needed to fill coverage gaps, support ramp-ups, or troubleshoot onsite issues
  • Monitor client performance metrics and worker satisfaction to drive improvements and deliver results
  • Recruit, coach, and onboard new shift leads to ensure consistent standards across teams and locations
  • Provide regular feedback, training and performance management to build a high-performing team
  • Build repeatable, scalable operational processes that make future launches faster and smoother
  • Document on-site playbooks and training checklists
  • Capture, escalate, and resolve on-site worker concerns to ensure consistent execution
  • Lead on-the-ground marketing and outreach efforts to grow the local worker base
  • Represent WorkWhile at job fairs, community hiring events, and workforce development initiatives
  • Build relationships with local community partners, workforce training organizations, and other talent pipelines

Requirements

  • Minimum 1-3 years supervisory experience
  • Warehouse or distribution center experience a plus
  • Strong coaching and team development skills
  • Excellent communication skills, both verbal and written
  • Proactive problem solver
  • Able to multitask, prioritize, and manage time efficiently
  • Open to working weekend hours/some overnight hours.
  • Comfortable with periodic local travel to client sites as needed (e.g., 10-20% travel, opportunity for future hybrid/remote work).
Benefits
  • Health insurance
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supervisory experiencewarehouse experiencedistribution center experienceperformance managementcoachingteam developmentmultitaskingtime managementproblem solving
Soft Skills
communication skillsverbal communicationwritten communicationproactiverelationship building